The Role
Manage cash collection, resolve invoice queries, produce invoices and weekly statements, and manage aged debt. Provide weekly cash and aged-debt reporting, participate in debt calls, perform monthly credit checks and assist with customer onboarding to minimise credit risk and maximise timely payments.
Summary Generated by Built In
As a Credit Controller, you will mitigate risks and maximise profits by ensuring credit issued by the business is paid in full and on time. You will look for ways to make the debt collecting process more accessible, more punctual and beneficial for all parties.
Key Responsibilities
- Manage cash collection and deal with customer/client queries to maximise cash return.
- Resolve client invoice queries through root cause analysis
- Produce invoices & weekly Statement of Accounts to all clients/customers.
- Manage aged debt and resolution with client/customer and internal stakeholders.
- Manage weekly reporting of cash received and allocate accordingly.
- Produce weekly aged debt summaries to the Credit Control Team Leader.
- Participate in the weekly debt conference call.
- Complete monthly credit checks to ensure we are not trading at risk and assist in the customer onboarding process.
Experience and Qualifications
- Experience in utilities/traffic management/construction sectors preferable
- Experience with Sage & Microsoft Dynamics365 desirable
- Proficient in the use of Excel ideally, formulas, V-Look ups and Pivot Tables
- CICM/AAT qualified or working towards this or a similar qualification preferable
- A team player with excellent communication skills and a proactive common-sense approach
- Very customer focused and able to engage with both internal and external clients
- Self-managed, able to use their own initiative and work as an individual or as part of a team
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Skills Required
- Proficient in Excel including formulas, VLOOKUP and PivotTables
- Experience with Sage accounting software
- Experience with Microsoft Dynamics 365
- Experience in utilities, traffic management, or construction sectors
- CICM or AAT qualification, or working towards a similar qualification
- Excellent communication skills and a team player
- Customer-focused with ability to engage internal and external clients
- Self-managed, able to use initiative and work independently or in a team
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The Company
What We Do
Network Plus is a leading utility and infrastructure service provider operating across the UK. They design, build, and maintain essential infrastructure assets in sectors such as water, wastewater, gas, power, telecoms, and transport, keeping communities connected and businesses running.
