Credit Controller - Open Market

Posted 4 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Mid level
Insurance • Financial Services
The Role
Manage and collect outstanding insurance premiums across products by liaising with brokers, underwriting and accounting teams; chase overdue balances, maintain accurate system records, reconcile issues, escalate problematic accounts, and coordinate with offshore and A&R teams to optimize cash flow.
Summary Generated by Built In

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

Job Description: Credit Controller – Open Market

How does this role contribute to our collective success?

Aids premium collection, enhances cash flow and minimizes debt

What will you do in this role?

  • Monitor and manage outstanding premium balances across multiple insurance products

  • Liaise with brokers and underwriting staff, on at least a monthly basis, to resolve premium discrepancies and ensure prompt payment

  • Chase overdue balances via phone, email and face to face meetings, maintaining a professional and diplomatic approach

  • Maintain records of all communications and ensure insurance accounting system notes are up-to-date and accurate

  • Escalate problematic accounts to Underwriting teams and Premium Accounting management and recommend appropriate action

  • Liaise with A&R team on insurance system reconciliation issues

  • Liaise with Offshore teams where required

  • Be aware of London Market news re financial positions of brokers within the remit of the role

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experience we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

  • General insurance knowledge – principles and practices

  • Lloyd’s market knowledge

  • Good analytical skills

  • Good organization and time management capabilities

  • Good communications skills

IT Skills (ideal but not essential)

  • A good standard of Excel & Word

  • A knowledge of Access

  • IRIS (good but not essential)

  • A good knowledge of Lloyd’s/Company bureau systems

Role Factors:

In this role, you will typically be required to be in the office 9 days per calendar month and additionally if requested

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family (spouse, dependents), health and wellness programs, retirement plans, tuition reimbursement, paid annual leave and much more.

This posting is for an existing vacancy.

Skills Required

  • General insurance knowledge - principles and practices
  • Lloyd's market knowledge
  • Good analytical skills
  • Good organisation and time management capabilities
  • Good communications skills
  • Proficient Excel and Word
  • Knowledge of Access
  • IRIS familiarity
  • Knowledge of Lloyd's/Company bureau systems
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The Company
HQ: Hamilton
1,966 Employees
Year Founded: 2001

What We Do

AXIS Capital is a global leader in specialty insurance and reinsurance, providing solutions for complex and evolving risks.

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