Credit Controller (Italian Speaking)

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Italian speaking Credit Controller

Based Great Abington, nr Cambridge

Hub and Hybrid

We have a great opportunity for an Italian Speaking Credit Controller to join our AR team based in Cambridge. This role is a Hub and Hybrid with the expectation of one day a week (Thursday) in the office.

Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!

Why you:

To be successful in this role you will have a solid background within Accounts Receivable, offering the highest levels of service internally and externally. Ideally you will have experience with SAP software, possess great relationship building skills, an eye for detail and be able to work under pressure and to tight timescales.

You'll enjoy being customer focussed, and working in collaboration with teams, you’ll be working with our Italian speaking customers to arrange payment of overdue accounts along with our internal functions to ensure a smooth running of the account. Fluent Italian skills are essential in this role.

The role

Day to day as a professional credit controller you will be supporting the accounts receivable function by collecting debt, monitoring credit, and resolving customer disputes. This role will be working in a fast paced environment, to tight deadlines and to KPIs.

Your tasks and responsibilities will include:

• Contacting overdue customer accounts to arrange payment
• Reviewing the credit status of customer and providing recommendations for credit block
• Posting and allocating cash receipts
• Distribution of customer statements and dunning letters
• Resolving account queries and disputes
• Providing support for audit requests
• Review customer held orders
• Collaborating with customer service and sales functions to ensure highest level of customer satisfaction.

What can you expect

Our team members are bright, energetic and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.

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Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.