Are you ready to take ownership of credit control across the DACH region while shaping processes during an exciting expansion? Do you thrive on analyzing data, building relationships, and driving results? Then we're looking for you!
We are seeking a German-speaking Credit Controller to support our recent expansion in the DACH region. You'll manage cash collection across both our member (B2C) and trade (B2B) business, working autonomously while collaborating with teams across the organization.
This Is What Your Role Looks Like
As Credit Controller for the DACH region, you'll be the go-to financial expert for credit management and collections. You'll dive into member datasets to spot trends, build relationships with franchisees to ensure smooth payment flows, and support the integration of new clubs.
You'll work closely with colleagues from Marketing, IT, Customer Support, and external partners. Whether it's resolving member queries or transitioning our franchise model, you'll have the autonomy to assess issues, create solutions, and drive them to completion.
What makes this role exciting? You'll shape how we operate in the DACH region during significant growth. Your ideas will have direct impact—and you'll see results immediately.
Your Responsibilities:
B2C (Member Business)
Analyze member datasets, identify trends, and propose process improvements
Collaborate with Marketing and IT to support integration of new clubs and members
Execute updates to member accounts with accuracy
Support Customer Support with financial queries from the DACH region
B2B (Trade Business)
Lead the franchise model transition in DACH—build new processes and ensure franchisee engagement and payment
Own credit control for Advertising, Landlords, NXT Level, and business partners in DACH
Share responsibility for monthly invoicing, direct debits, and dunning
Projects
Drive process innovation projects that enhance our credit control operations
Who Are You?
A proactive problem-solver who builds relationships, identifies root causes, and creates solutions. You work independently but know when to involve colleagues, and you challenge the status quo.
Additionally, we’re looking for someone who is:
Native or fluent German and strong English (additional languages are a plus)
Credit management or collections experience in B2C and/or B2B
Analytical skills: spot trends in large datasets while maintaining attention to detail
Strong communicator: present to stakeholders at all levels and adapt your approach
Autonomous and determined: take ownership, create action plans, and deliver results
Advanced Excel (query-building, pivot tables) preferred, but training available
SAP experience is a plus
What We Offer You
At Basic-Fit, it’s not just about work, it’s about your growth. As a Credit Controller, you’ll have the freedom to make an impact and develop yourself in a dynamic environment.
What you can expect from us:
Learning & Development: Unlimited access to GoodHabitz and LinkedIn Learning.
Career Growth: Plenty of opportunities for professional and personal development.
Work Culture: An informal, international, and down-to-earth environment. We value working together, so we work 4 days in the office, 1 day from home.
Innovation: Your ideas contribute to strategic projects.
Perks & Benefits: Travel allowance, bike plan, health insurance discounts, remote work allowance, and a pension plan (52% contribution by Basic-Fit).
Fitness: Access to our gym at HQ.
About Basic-Fit
Basic-Fit is Europe’s largest low-cost, high-value fitness chain, with more than 4 million members across 1,600+ clubs. We are continuously growing and improving. If you’re looking for a place where you can make an impact while having fun at work, you’ve come to the right place!
What Makes Us Unique?
Work with Impact: What you do makes a difference. We don’t just work for our members, partners, and teams—we work with them.
Collaboration: Everyone works together to achieve goals and celebrate success.
Diversity & Inclusion: We welcome everyone into our workplace.
🎯 Apply Now!
Ready for your next adventure? Click the Apply button, and we’ll get in touch with you as soon as possible.
Questions? Feel free to contact Kerensa van der Lans at [email protected].
Top Skills
What We Do
Founded in 2013, Basic-Fit is proud to have more than 3,75 million members in more than 1,400 clubs across the Netherlands, Belgium, Luxembourg, France, Spain, and Germany. Thanks to our fast growth we can call ourselves Europe’s value-for-money fitness leader.
Our mission is to make fitness accessible. We believe that everyone who wants to get fit should be able to have access to fitness. With around 8,000 employees, we operate a simple membership model that provides a fitness experience that is both affordable and accessible. Our values are already represented in our name - B(Be), A(Accessible), S(Smart), I(Inclusive), and C(Committed).
Our European HQ is located in Hoofddorp, the Netherlands, right outside of Amsterdam. We’re always looking for enthusiastic employees in both our clubs and HQs who share our passion for fitness and want to contribute to our fast-growing international company. Besides transparency, innovation is one of our top priorities.
Are you proactive, have an open-minded personality, and are down to earth? Then you'll fit right in with us. GO FOR IT!
