Credit Controller (German Speaking)

US Telco Company.  

·       Maximise the value of cash collection on a timely basis in accordance with invoice due dates

·       Account reconciliation, mainly medium to large accounts with unclear payments

·       Regular reporting on various metrics including cash received, account adjustments, Customer Claims

·       Manage the Customer Claims Process with regular calls with Collections, Local Country and Operations Teams

·       Identify and resolve delinquent/overdue amounts country ledgers

·       Manage relationship with 3rd party collection agencies

·       Minimise risk of bad debt by taking appropriate action against slow payers and delinquent accounts

·       Identify and report any issue that may affect timely cash collection.

This is a fixes contract position.

·       Minimum of 2 years’ credit control and collections experience

·       Experience of best practice collection activities

·       Collection systems and process

·       Languages - English & German essential

·       Excellent verbal & written communication skills; good interpersonal skills at all levels

·       Rigorous attention to detail and the basics of credit collections and risk control

·       Deadline driven.

·       A strong systems person with the ability to address the credit and collections needs.

·       Computer literate with knowledge of Windows and Microsoft based programs including Office, Outlook and in particular Excel.  Some knowledge of mainframe/CRM/Finance systems such as SAP/JDE/Netsuite ideal.

Commercially aware of the importance of customer retention while maximising cash collection.