Credit Control - Bangalore

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries.

Are you interested to be part of a Credit control team where responsibilities are growing in line with the company growth? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine.

Sinch is looking to recruit a new member to its Credit control Team.

We require an experienced credit controller who is resilient and thrives in a progressive and ever-changing environment. You will assist in improving and maintaining a ledger where we "net" AR and AP balances for a percentage of our customers, who are also our suppliers, whilst chasing any remaining credit balances on these accounts and balances on our “standard” customer accounts.

• 60% of the role will be clearing the backlog of unreconciled items
• 25% of the overall ledger will involve overseeing the "netting" process.
• 15% of the role will be a more standard credit collections role.

Daily tasks to include:

• Collaborating with the Sales team to resolve customer queries and clear old outstanding debt
• Collaborating with Internal Accounts Payable team to ensure that netting is completed in a timely and accurate manner
• Collaborating with and Cogs and Revenue teams to ensure invoices are uploaded and any missing invoices are identified
• Reconciliation of accounts
• Chasing customers for payment
• Checking contracts to ensure we are contractually obliged to complete netting.
• Ensuring company credit policy is adhered to.
• Providing cash collection forecasts and making weekly adjustments
• Mitigate any risks to the business, escalating both internally and externally where appropriate.
• Weekly and monthly reporting.
• Daily posting and allocating of incoming cash. 
• Ad hoc duties and projects as required.

Skills & Experience

• Minimum 5 years of relevant experience in commercial environments preferably one of which must be international credit, dealing with global clients.
• Experience with multi-currency AR transactions.
• Focused on delivery of company KPIs, working to deadlines.
• Experience in reconciling complex accounts

Person Specification

• Strong interpersonal skills to build relationships. Must be confident and assertive.
• Collaboration skills to effectively manage internal departments and external customers.
• Ability to remain calm under pressure.
• Strong communication skills, both verbal and written.
• A good understanding of how to priorities tasks and execute them efficiently.
• An independent thinker with the ability to bring insight and creativity to complex business problems
• Methodical with a strong attention to detail.
• A team player with the ability to work independently
• Ability to adapt to ongoing process and system changes.
• Ability to drive improvements within your responsibility area.

Big plus

• Familiarity within the Telecom business is a plus.
• Strong excel and reporting skills.
• Knowledge in AP
• Experience working on projects

• Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage
• Flexible and supportive working environment
• Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs
• Subsidized Meal
• Training & Development
• Internal Mobility
• Competitive salary and Allowances
• Highly engaged, collaborative, and transparent work culture
• Constant skill upgradation by learning and career advancement opportunities in a high-growth environment
• Annual health checkup.
• Global Mobility Program/Opportunities.
• Engaging Rewards & Recognition programs.