This is an ONSITE role located at: 100 Throckmorton Street, Fort Worth, TX 76102WHO YOU ARE:
Are you resourceful? Do you enjoy researching? Do you enjoy assisting people? Do you take initiative to solve problems by gathering information and evaluating options?
BENEFITS:
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At Deluxe, we know that great people make a great organization. We have a culture that keeps people; 42% of our team has been here over 10 years!
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We value our people and offer generous benefits that are eligible DAY ONE! Including 401K, Medical, Dental, Vision, Flexible time off, Volunteer time off, Paid maternity/paternity leave, Tuition reimbursement, and so much more.
ABOUT US:
Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience.
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RESPONSIBILITIES:
The Merchant Application Credit Specialists makes customer service a top priority. You will work closely with sales partners and other cross functional teams to review, interpret, process and resolve pending applications.
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Analyze, review, interpret, determine course of action, and coordinate follow up of pending applications
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Collect information to finalize the application underwriting process
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Make outbound calls as necessary, and provide frequent status updates to our sales offices and cross functional teams
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Promptly correspond and investigate application issues, inconsistencies, or questions with merchants and supporting departments
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Communicate discrepancies and generate solutions for merchant applications
BASIC QUALIFICATIONS: (Required)
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HS/GED and 0 years experience
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Computer skills, including MS Word and Excel
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At least 1-2 years of application processing or industry experience
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Understanding of credit reports, processing and risk as well as financial, checking and processing statements
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Must be 18 years of age or older
PREFERRED QUALIFICATIONS: (Desired but not required)
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College Degree
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Exceptional verbal and written communication
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Uncanny attention to detail possessing a sound accuracy record on previous data entry work
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Capable of organizing work for self and others to maximize productivity and increase efficiency
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Ability to meet aggressive deadlines and juggle multiple priorities
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Strong work ethic
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
What We Do
We help enterprises, small businesses and financial institutions deepen customer relationships through trusted, technology-enabled solutions.
Here at Deluxe, we help you unlock your potential so that your business successfully grows and thrives which positively impacts our communities all around.
Our innovative payments, data and marketing solutions help you Accelerate Growth, Enable Payments and Empower your SMB Relationships.
Accelerate Growth – With us, we propel your business forward with data-driven customer acquisition and multi-platform marketing toolkits; accelerate customer acquisition through our targeted data driven marketing campaigns and build brands through our customized, brand compliant web storefronts, promotional products, print services, and retail packaging services.
Enable Payments – Our technology solutions enable you to send and process payments more easily. With us, you can optimize your order to cash processes with Lockbox, integrated receivables and bill pay, as well as improve your payer and payee experience with our secure and convenient check products and flexible digital payments.
Empower Small Business Relationships – We help empower your small business with tools to start, run, grow and operate the business. We help increase revenue with promotional products, data driven and print marketing and retail packaging as well as support in managing income with our checks and forms, digital payments, and remote deposit capture. We also assist in protecting and branding businesses with logo design, trademark filings and websites and hosting services along with assisting in managing HR and Operations using our incorporation services, and payroll and human capital management.
Unlock your potential: www.deluxe.com