Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Credit Adjustment Specialist-Remote Georgia
(The candidate will need to reside in the state of Georgia)
Job Summary:
The Credit Adjustment position is responsible for investigating, obtaining approvals and/or validating the need for issuing credit memos to customer accounts as well as supporting the Credit Adjustments Manager with reporting and project management. This position requires the ability to work with multiple Brand ERP systems that are tied to specific customer portfolios. Daily work volume is directly related to service request backlog that fluctuate daily as well as addressing short paid AR items on Aging reports. Departmental and individual metrics are used to manage performance in this department. To be successful, each Credit Adjustment Specialist II must have strong communication skills, a good working knowledge of excel, a willingness to assist Allegion customers, research capabilities, as well as excellent time management skills to work in a high paced, transactional environment. This position also supports other areas in finance, accounting, and customer service as needed.
What You Will Do:
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Support internal and external customers by providing quick and accurate dispute resolution
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Issue and communicate credits and denials to external customers and internal credit analysts
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Complete month-end reporting duties for assigned portfolios
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Maintain applicable electronic credit & debit memos for auditing purposes
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Brand Aging reports are extracted/worked to address open customer disputes and short paid items
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Detail oriented and organized to handle a high-volume workload
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Support management with transformation initiatives, reporting, engagement activities, and project management
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Strong sense of time management skills
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Ability to effectively present information and communicate to internal and external customers.
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Be an effective problem solver when presented with variables in standardized situations.
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Ability to cross-train on related Credit Adjustment functions within a teamwork-oriented environment.
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Must work effectively with other internal departments (customer service, sales, credit, cash application, logistics, etc.) to resolve deduction issues.
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Ability to comprehend and follow departmental policies and procedures including price books, tax, and quotes
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Ability to work independently in a remote environment while achieving performance goals
What You Need to Succeed:
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4 + years of credit adjustments/dispute management, cash application, accounts payable, or customer service experience in a manufacturing or distribution environment with heavy transactional volume.
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Education: Accounting/business training with a bachelor’s degree preferred or equivalent work experience required
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Additional Skills (Computer/Technical): Must have excellent 10-key skills, basic computer knowledge with experience in spreadsheets, preferably Excel.
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Change Agent – willingness to partner with internal/external customers to resolve disputes
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Self-starter who takes initiative and ownership of assigned duties
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Motivated to drive results, adaptive to change, dependable team member
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Hours of work required: 40-hour work week with overtime
Why Work for Us?
Allegion is a Great Place to Grow your Career if:
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You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
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You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
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You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
What You’ll Get from Us:
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Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
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A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
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Tuition Reimbursement
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Competitive PTO
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Employee Discounts through Perks at Work
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Community involvement and opportunities to give back so you can “serve others, not yourself”
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Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching
Apply Today!
Join our team of experts today and help us make tomorrow’s world a safer place!
Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
We Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
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What We Do
Allegion (NYSE: ALLE) is a global pioneer in seamless access, with leading brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss® and Von Duprin®. Focusing on security around the door and adjacent areas, Allegion secures people and assets with a range of solutions for homes, businesses, schools and institutions. Allegion had $2.7 billion in revenue in 2020, and its security products are sold around the world.
While Allegion is a new name in the security industry, we are not new. For over a century, we have kept people safe and secure with category leading products. From inventing the “panic release bar” exit device in 1908 to pioneering the first-ever electric-controlled lock, our brands have been innovators for almost as long as people have locked doors. Their entrepreneurial spirit is at the core of who we are.
As an independent Allegion, we are able to unlock our company’s true potential. By tapping into that entrepreneurial spirit that has made us the leader in mechanical security, we will continue to drive forward and integrate tomorrow’s electronic solutions into everything we do. Our long history of expertise in the commercial industry enables us to have better quality, stronger, and safer products for our residential customers. Together, with the power and passion of our global employees, we will realize Allegion’s full potential as we continue to be a leader in the global safety and security industry.
