Credit Acquisition & Policy Manager

A little about us

We’re a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.

Since 1974 we’ve been supporting our Members with the solutions that really matter, centred around our flagship Trade Account which gives our Members access to instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top.

Beyond that, our Members can also access a wide range of exclusive products each designed to support our Members to thrive. Whether they need equipment finance to grow their business, insurance products to protect what matters most, or an award-winning travel agency to book their next getaway, Capricorn can help.

Your role

The Credit Acquisition & Policy Manager is responsible for the design and implementation of credit acquisition strategy and policy framework across Credit lifecycle. The role is responsible for building and enabling acquisition strategy for new and existing markets. Develop, maintain and continuously improve credit policies that align with the company’s risk appetite and strategic objectives while ensuring compliance with regulatory requirements. Ensure that the Credit procedures support the intent of the risk frameworks to drive sustainable growth, strengthen Member relationships and protect Capricorns margins and profits, while minimizing exposure to bad debt and maintaining an acceptable level of risk.

Knowledge & Skills

• Excellent people management skills with a proven track record of effective leadership

• Demonstrate flexibility and ability to effectively deliver and manage change

• Proven experience in effective credit risk management and lending policies, regulations and procedures 

• Experience in various analytics tools such as SAS.

• Comprehensive understanding of the end-to-end lending process and experience in reading and interpreting financial reports and related searches

• Demonstrated knowledge of financial analysis, collateral valuation, appraisal procedures, and documentation

• Well developed negotiations skills and ability to analyse data

• A keen desire and ability to review and implement process improvements and to establish a culture of continuous improvement

• Strong communication skills including the ability to establish and manage positive relationships with staff, colleagues, key stakeholders and Members

A little on life at Capricorn

Our community at Capricorn always comes first, and a big part of that community is our team. We genuinely believe that investment in our people is the key to everything that we do.

Joining our community is about more than just a job, so here’s what’s in it for you:

• Work flexibility – We’re all unique, and so are the ways in which we work. Whether it’s flexible hours or WFH arrangements, we’ll work with you to find the best way for us to work together.

• Development Opportunities – your success is ours too. We provide opportunities training and development that give you the tools you need to grow.

• Paid parental leave – during life’s most important times, we support both parents’ leave and their transition back to work.

• Get social – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.

• A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.

• A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!

Sound like you’d be a good fit?

If you are ready to become part of a growing community and make a real impact, get in touch today.

For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers