Position Summary
The Credit Account Specialist will promptly and efficiently analyze and collect account balances, which are due within an assigned territory, with the goal of reducing Average Days Receivable ( ADR ) and avoid Bad Debt write-offs while maintaining customer relationships. This individual will also review their assigned accounts, to determine if the orders should be released following the guidelines set by Apogee Manager, Credit. The Credit Account Specialist will assist the Credit Account Supervisor on answering credit reference inquiries, pertaining to his/her assigned accounts, within the guidelines prescribed by the National Association of Credit Management (NACM) .
Responsibilities
- Contact accounts as assigned following strategies and guidelines dictated by policy and as directed by the Credit Account Supervisor and Manager, Credit.
- Answer credit reference inquiries.
- Verify customer account balances.
- Assist help resolve disputes, deducts and charge-backs.
- Email copies of invoices or other supporting documents as requested by customers or management.
- Report on the status of assigned accounts in past-due meetings with the Credit Account Supervisor and others that may attend.
- Apprise Credit Account Supervisor and Manager of Credit of any difficult collection matters or those that may require special handling.
- As provided recommend accounts for adverse action such as intents to lien, lien filing, and collections.
- Other duties as assigned
Education & Experience
Required:
- High school graduate or GED equivalent.
Preferred:
- Associate’s degree in accounting or related field preferred.
- Two years’ work experience in accounting or related field.
- Good organizational and communication skills; both oral and written.
- Ability to interact with people under demanding circumstances.
- Ability to read, write and understand work instructions.
- Ability to communicate effectively and work as a team member.
- Ability to take supervision.
- Working knowledge and familiarity with Microsoft Word and Excel.
- Possesses basic math skills.
- Ability to work with a customer service mindset.
Pay Range:
- $19.08 - $24.00/hr
#LI-TV1
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Skills Required
- High school graduate or GED equivalent.
- Associate's degree in accounting or related field.
- Two years' work experience in accounting or related field.
- Good organizational and communication skills, both oral and written.
- Ability to interact with people under demanding circumstances.
- Ability to read, write and understand work instructions.
- Ability to communicate effectively and work as a team member.
- Ability to take supervision.
- Working knowledge and familiarity with Microsoft Word and Excel.
- Possesses basic math skills.
- Ability to work with a customer service mindset.
Apogee Enterprises Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apogee Enterprises and has not been reviewed or approved by Apogee Enterprises.
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Equity Value & Accessibility — Ownership via an Employee Stock Purchase Plan with a company match is positioned as a core element of total rewards, enhancing long‑term value beyond base pay. Plan updates and corporate materials emphasize this equity component as a meaningful part of compensation.
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Retirement Support — A 401(k) with employer contribution and match is consistently highlighted, signaling solid support for long‑term savings. Job materials and corporate content frame retirement plans as a key pillar of the package.
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Wellbeing & Lifestyle Benefits — Wellness and mental‑health resources include screenings, flu shots for employees and dependents, and an EAP with multiple counseling visits plus an online CBT tool. These offerings indicate tangible investment in wellbeing beyond core medical coverage.
Apogee Enterprises Insights
What We Do
By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.
