Citizen is building an army of 1,000 active creators per month who film, share, and report in real time from their neighborhoods. This person owns that program end to end — recruiting, paying, managing, and growing a creator network that turns ordinary people into the eyes of their city. It's part talent scout, part community operator, part growth hacker. It runs every night.
What you'll do
Build and operate the creator recruitment pipeline from 50 to 1,000 active creators/month
Own creator incentives: payment structures, milestone rewards, exclusives, partnerships
Run the creator community daily — Slack or Discord, nightly engagement, content feedback, momentum
Source and close media and partnership deals that expand the creator pool (local news, influencers, neighborhood orgs)
Work with product to define the tooling creators need and surface friction points back into the roadmap
Define and track the metrics: creator activation rate, retention, content volume, incident creation lift
What we're looking for
4+ years running creator programs, influencer networks, or community growth at a consumer app or media company
Has personally built a community from scratch — not inherited one
Comfortable owning a program that runs nights and weekends; this isn't a 9-5
Strong taste in video content and an instinct for what goes viral
Experience with incentive design and creator economics
Bonus: background in hyperlocal media, public safety, or news
Why this role
Citizen protects millions of people every day. The creator army is how we scale that mission — more eyes, more footage, faster response, more lives protected. This person is building something that has never existed before at this company.
Salary Range
This role offers a base salary of $80,000 - $120,000 per year, plus equity.
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
At least one fully employer-sponsored medical plan option
Dental and vision coverage, with a small employee contribution
Unlimited PTO
Up to 14 weeks paid parental leave (for all parents)
Monthly tech stipend
Free mental health support
Hybrid work environment + catered lunches (NYC HQ)
Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.
Skills Required
- 4+ years running creator programs, influencer networks, or community growth at a consumer app or media company
- Has personally built a community from scratch, not inherited one
- Comfortable owning a program that runs nights and weekends
- Strong taste in video content and an instinct for what goes viral
- Experience with incentive design and creator economics
- Background in hyperlocal media, public safety, or news
What We Do
Citizen is a free app that keeps you and your loved ones safe. Using our unique technology, 911 alerts are made available to the public and accompanied by live stories, real-time updates, and user-generated content to provide you with the information you need to protect yourself and your loved ones.
Why Work With Us
In defining mobile personal safety as a category, we measure our success in the number of lives we impact. We are building proprietary hardware and software in order to crack open the 911 system, which until now was closed to the public. People have used Citizen alerts to evacuate burning buildings and reunite abducted children with their families.
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