Creative Operations Manager (m/f/d)

At Yepoda, Korean effectiveness meets sustainable solutions: our mindfully produced, clean skincare products are made with love in Korea. Our mission is to bring the best beauty innovations from Korea straight to Europe – without ever compromising on our values, quality and sustainability. All our products are made with the best natural and active ingredients, are vegan and cruelty-free. We aim to make the K-Beauty routine easy, effective, and fun.

We are a beauty start-up founded in 2020 and located in the heart of Berlin. Our team is composed of over 120 brilliant human beings who came from all over the world to write Yepoda’s story actively.

Are you a master at transforming creative chaos into cohesive brilliance? We’re seeking a flexible, forward-thinking (Senior) Creative Operations Manager who thrives at the intersection of creativity and clarity. Someone who anticipates needs, streamlines processes, and elevates designers, strategists, and storytellers alike. If organizing creative teams, building scalable systems, and empowering innovative minds to do their best work, with the right context, tools, and direction, energizes you, read on!

• Build and optimise workflows across the full creative pipeline from briefing to delivery

• Set up a clear working system for the team – in Notion – or the tool that best serves the needs of the team

• Shape predictable collaboration frameworks for stakeholders

• Support the Head of Creative Studio with resource planning, capacity management, and workload prioritisation for the creative studio team

• Evaluate and refine incoming briefs, maintain clear and organized tickets, and support stakeholders in formulating effective requests.

• Manage timelines for creative outputs like campaigns shoots, packaging, newsletters, marketing and retail assetsIdentify dependencies, risks, approvals, and potential blockers to ensure smooth delivery

• Support the introduction of new tools and technologies including AI and improvements in asset management

• Support the Concept & Content Lead with budgeting and preparations for shoots

• Support the Head of Creative Studio in maintaining a calm structured creative environment free from unnecessary last-minute chaos

• Challenge and refine processes continuously so the team can work smarter as we grow

• Four to six years of experience in creative operations management or production operations, ideally in a scale-up or in-house creative team

• Strong systems thinker who enjoys building frameworks and operational structures

• Confident in navigating creative processes across design, content, and production

• Clear, calm communicator who can align teams, reset expectations, and provide structure

• Enjoys connecting dots across teams and spotting opportunities to improve workflows

• Curious about tooling automation, AI, and new technologies that support operational efficiency

• Comfortable owning day-to-day operations while thinking long-term about team scalability

• Positive collaborative team partner who wants to help creatives do their best work

• Experience with asset management or integrating new operational workflows into creative teams is a bonus

What Success Looks Like

• A creative studio that operates like a well-structured in-house agency

• Clear processes, predictable timelines, and fewer fire drills

• Stakeholders who understand and trust the workflow

• Designers and content creators can focus on creating rather than chasing context

• Smooth ticket flow, better briefs, and fewer unnecessary requests

• Dynamic Environment: The opportunity to work in a start-up environment surrounded by a passionate and dedicated team.

• Accelerate Your Career: Take on responsibility from day 1, with room for professional growth and advancement as the company continues to expand.

• Inspiring Workspace: Located in the heart of Berlin's Prenzlauer Berg, a dog-friendly office, with free drinks and snacks.

• Hybrid Working: We understand that sometimes you get more stuff done from home and need a change of scenery.

• We Value Diversity: We seek to build an inclusive workplace that welcomes people from all different backgrounds. A welcoming, international, dedicated team with flat hierarchies and trust by default.

• Employee Discounts: You’ll get to enjoy the Yepoda products at a discount and share it with friends and family to keep your glow going!

• Unique add-ons: Enjoy an Urban Sports membership package to help you stay active and healthy.

Would you like to be part of the team? Then we'd love to hear from you! 🫰✨

Make sure to apply by clicking on the “Apply for this job” button below. Please upload your CV and Cover Letter in English language. Our Talent Acquisition team will review your application and get back to you as soon as possible.

At Yepoda we are dedicated to providing equal employment opportunities to all individuals, regardless of race, color, ethnicity, ancestry, religion, national origin, citizenship, gender, gender identity or expression, sexual orientation, age, marital status, parental status, disability, or any other status protected by applicable law.