***This role will be hybrid in Hoffman Estates, IL***
The Creative Operations Lead is responsible for overseeing the creative process, ensuring that all projects are delivered on time, within scope, and on budget. You will oversee a Creative Traffic Manager, to streamline workflows and optimize efficiency.
Main Responsibilities
- Lead and manage day-to-day creative operations, fostering a culture of excitement and collaboration.
- Oversee the end-to-end creative process, from concept to execution, ensuring all projects align with brand standards and business objectives.
- Collaborate with cross-functional teams, including to align creative execution with brand marketing and business goals.
- Develop and implement processes to improve efficiency and effectiveness in creative production.
- Manage project timelines, budgets, and resources, ensuring all deliverables are met on time and within scope.
- Mentor and guide the Creative Traffic Manager, providing direction and support to enhance their performance and development.
- Analyze and report on creative performance metrics, using data to drive continuous improvement.
- Stay up to date with industry trends and best practices
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- 7+ years of experience in creative operations, project management, or a similar role, preferably within the retail or fashion industry
- Proven experience leading and managing creative teams.
- Strong organizational and time management skills, with the ability to prioritize and multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Proficiency in project management software and tools.
- A passion for creativity and a keen eye for detail
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
What We Do
For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people.
Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,300 company-operated Claire’s and Icing stores in North America and Europe, more than 300 Claire’s franchise stores primarily in the Middle East and South Africa, and over thousands of concessions globally across our trusted retail partners.
Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.
Learn more about us and our company values @Claire'sValues
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