Creative Operations Coordinator

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

 About the team 

The Global Brand & Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multifaceted team does it all. We are a collection of creative visionaries, craftspeople, storytellers, strategists, producers, and more, whose sole purpose is to bring the brand to life across our incredible portfolio of work. 

About the role 

As a global, internal creative agency, we are building a scalable content production studio of our dreams - where production design can be centralized, ad hoc creative projects can be delivered, and our tools and systems operationalized. The foundation of this team is to allow our incredibly talented creative thinkers to focus on what they do best, while ensuring that the work is delivered on time and on brand, with a focus on scalability and cost efficiency.

As the Production Coordinator on the team, you will work closely with the Production Manager in overseeing the intake process in Slack Lists and managing the overall high level view of the team workload and project allocations. You will meet regularly with the studio designers and check in on their projects, status and validate their current work in the Slack project flow. In addition you will have the opportunity to help on managing individual projects as needed. 

What you will do 

● Work with the Production Manager to intake and assign projects within our Slack Lists workflows. 

● Track the projects of each resource on the Production Studio team, flag over-allocations or availability to Studio leadership. 

● Be a partner with the leadership and technology team on suggesting improvements to our process and workflows.  

● Present overall workflow and project allocations in weekly studio meetings. 

● Deliver dashboards of WIP and completed projects to Creative leadership

● Work with Studio designers to create a quarterly QBR deck of work done by the studio

● Hands on management of projects that come in through intake on a project by project basis. 

What experience you have 

● BA or BFA in Marketing, Design or related field 

● 3+ years of managing projects in a marketing organization ideally with a creative or production focus 

● Hyper organized, experience working with spreadsheets, organizing data and presenting it clearly and effectively 

● Understanding of creative production processes across digital, video, audio & print formats 

● Strong verbal and written communication skills 

● Demonstrated communication skills, active listening and the ability to deliver information clearly and concisely and with empathy.   

● Expert Knowledge of Google Workspace

● Experience working with project management tools such as Asana, Wrike, Workfront etc. Huge plus if you have experience with Slack Lists.  

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For Washington-based roles, the base salary hiring range for this position is $81,400 to $111,900.

For Illinois based roles, the base salary hiring range for this position is $81,400 to $111,900.