We’re looking for a bold, visionary, and obsessively detail-oriented Creative Director to lead Insider’s global marketing design and brand experience. This is a hands-on leadership role for individuals who thrive in fast-paced environments, where brand and business impact are closely intertwined. Reporting to the VP of Brand and Communications, you'll own the creative output of Insider One’s marketing team, from high-impact brand campaigns to our design system, AI usage, and scaling design operations.
You’ll be the keeper of the brand, the shaper of visual identity, and the leader of a growing design ecosystem made up of in-house designers and freelancers, and agency partners. You’ll partner with leaders across Go-To-Market, Demand Gen, Digital, Growth, and Events to bring ideas to life, ensuring everything we create doesn’t just look great, but performs.
What You Will Do
Lead and scale Insider’s global creative function—guiding vision, setting standards, and elevating execution across all marketing touchpoints.
Own and evolve Insider’s visual identity and brand systems, for campaigns, events, paid media, website, and product storytelling.
Build and manage a high-performing hybrid team of in-house designers and freelancers to execute across multiple time zones and projects.
Collaborate closely with cross-functional partners to co-own and deliver high-impact campaigns and design assets.
Translate briefs and business needs into creative direction that inspires, performs, and scales.
Ensure every design decision reflects an eye for detail, a deep understanding of our brand, and a strong sense of craft.
Manage creative budget, resources, timelines, and priorities with ruthless clarity.
Establish workflows and systems that enable us to move quickly without compromising quality.
Provide thoughtful, candid feedback that grows people and sharpens the work.
Champion the brand internally and externally ensuring consistency and clarity across every execution, big or small.
What You Will Need
10+ years of experience in creative, brand, or design roles with at least 2 years in a leadership capacity within fast-growth B2B SaaS or agency environments.
A portfolio that demonstrates deep expertise in branding, marketing campaigns, and design systems.
Meticulous attention to detail, whether reviewing a campaign concept or an event booth mock-up.
A track record of extreme accountability, owning creative outputs end-to-end, from ideation to execution to post-launch optimization.
Proven AI adoption across brand systems to scale output while maintaining standards.
Proven leadership skills with experience managing multi-disciplinary teams, freelancers, and agencies across time zones.
Comfort working with ambiguity and speed, while bringing clarity and direction to the team.
Strong creative instincts paired with business acumen; you understand how to use design to solve real business problems.
Excellent collaboration and communication skills, especially when co-owning projects with other departments and presenting to senior stakeholders.
Confident managing creative budgets, tooling, and resource planning.
Experience implementing scalable design operations and feedback loops.
Obsession with elevating the brand and creative output across every channel.
Passion for storytelling, customer experience, and high-performance design.
Comfortable working across multiple time zones and flexing hours when needed to meet critical milestones.
Was this role made for you?
Let’s talk! We’re curious beings and can’t wait to get to know you.
We provide equal opportunity in a zero-discrimination workplace and not only welcome but also embrace everyone, regardless of sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
What We Offer
Enjoy a monthly meal allowance designed to enhance your daily routine.
Access comprehensive private health insurance.
Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola, and CloudGuru.
Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
Be part of a diverse team that’s as global as it gets, where every voice is heard and 50+ nationalities build together.
Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
Help build the team you want to work with and enjoy rewarding referral bonuses.
Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks.
We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
Skills Required
- 10+ years of experience in creative, brand, or design roles with at least 2 years in a leadership capacity within fast-growth B2B SaaS or agency environments
- Portfolio demonstrating deep expertise in branding, marketing campaigns, and design systems
- Meticulous attention to detail in reviewing concepts and executions
- Proven track record of accountability, owning creative outputs end-to-end from ideation to execution to post-launch optimization
- Proven AI adoption across brand systems to scale output while maintaining standards
- Proven leadership managing multi-disciplinary teams, freelancers, and agencies across time zones
- Comfort working with ambiguity and speed while providing clarity and direction
- Strong creative instincts paired with business acumen to use design to solve business problems
- Excellent collaboration and communication skills, especially when co-owning projects and presenting to senior stakeholders
- Experience managing creative budgets, tooling, and resource planning
- Experience implementing scalable design operations and feedback loops
- Comfortable working across multiple time zones and flexing hours when needed
Insider One Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.
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Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
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Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
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Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.
Insider One Insights
What We Do
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.

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