Creative Director
Are you looking for a place where you can bring your expertise and serve as head of Creative vision for all Neighborly brands, balancing concepting with execution, while providing guidance and oversight to designers and junior creative team members?
Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Creative Director on the Creative team, a typical day for you will include:
- Develop campaign concepts, creative platforms, and big ideas across multiple brands
- Translate marketing goals into compelling creative for print, digital, and video formats
- Develop creative vision for all brands and execute creative work, including art direction and copywriting
- Provide direction, feedback, and oversight to designers and Jr. Creative Director
- Ensure all creative output aligns with brand standards and campaign objectives
- Act as lead creative point of contact for any agency productions
- Partner with marketing and brand teams to shape messaging and creative strategy
- Present creative concepts and rationale to brand leadership and stakeholders
- Use performance data and insights to refine creative approaches
- Collaborate with cross-functional teams to set Creative vision for Neighborly brands
Bring your skills and be inspired to achieve success.
Experience:
8–12+ years of experience in creative roles (agency or in-house)
Extensive experience in creative tools like Adobe Creative Suite (including Photoshop, Indesign, Express) and AI tools for Creative development (ChatGPT, Runway, Copilot or similar)
Proven experience developing campaign concepts and creative platforms
Experience executing work across print, digital, and video
Strong portfolio demonstrating both concepting and execution capabilities
Skills:
Strong conceptual thinker with the ability to develop clear, compelling creative ideas
Ability to execute creative work across multiple formats with attention to detail
Strong communication and presentation skills
Ability to manage multiple priorities in a fast-paced environment
Education:
Bachelor’s degree in a Marketing or equivalent
Schedule / in-office requirements:
Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.
Our office locations are at:
500 E John Carpenter Fwy, Irving, Tx
1010 N University Parks Drive, Waco, Tx
Bring your goals and be enabled to reach them.
Competitive Pay: Commensurate with experience
Schedule: Full-time M-F – 8 AM to 5 PM
Benefits: Check out our benefits offerings Neighborly | Benefits Guide
Financial Benefits: Equity and annual bonus opportunities
Perks: Paid time off, Paid holidays, Recess breaks, wellness programs
Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Brand:
Neighborly - USA Shared ServicesSkills Required
- 8-12+ years of experience in creative roles (agency or in-house)
- Extensive experience with Adobe Creative Suite (Photoshop, InDesign, Express)
- Experience with AI tools for creative development (ChatGPT, Runway, Copilot or similar)
- Proven experience developing campaign concepts and creative platforms
- Experience executing creative work across print, digital, and video
- Strong portfolio demonstrating concepting and execution capabilities
- Strong conceptual thinking, communication, presentation, and multitasking skills
- Bachelor's degree in Marketing or equivalent
What We Do
Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.







