As a Creative Director, Art you couple a strong creative voice with strategic and product thinking to lead major marketing and design framework initiatives. Balancing creative thinking with interpersonal skills, you develop solid client relations by clearly communicating and justifying concepts. Visual design is your bread and butter—but you’ve also got strong working knowledge of experience design, brand development, interactive commerce, creative and product processes, UX and UI principles, and scalable design system development—all essential in your role.
You’re looking to hone your management skills directing the collaborative efforts of a large creative team. And the environment you build for your team fosters professional growth and inspires others to exceed expectations. Most importantly, you embody and embrace our values—to be honest, inspired, driven, passionate and real—in everything you do.
You Will:
- Drive the strategies that address customer needs and business goals across digital channels.
- Contribute creative solutions and innovations that strengthen both the agency brand and market leadership position.
- Develop & deliver innovative proposals to capture both account growth and new business opportunities.
- Promote continuous improvement and accountability by driving Creative discipline and operational excellence and lending industry vertical expertise.
- Perform strategic account planning with senior management in vertical marketing groups.
- Conceive and create experience design solutions that fulfill strategic business objectives.
- Be just as comfortable in the work as leading it. Figma is an extension of your creativity.
- Effectively communicate creative ideas and strategies to all project stakeholders.
- Lead and partner with multidisciplinary teams, including all creative disciplines, technology, planning, account and program managers, partners, clients and more.
- Provide regular team leadership and constructive feedback on all accounts.
- Develop, monitor, and modify the business unit creative department staffing strategies and plans, including team composition, performance, skills, training, and mentoring.
- Develop, implement, and monitor quality standards across all creative artifacts and deliverables.
- Continuously improve Creative methods, problem-solving models, and best practices.
- Proactively manage the success of production scope, schedules, and budgets.
- Engage and inform practice leads from media, technology, marketing science, usability, and quality assurance to maximize results and ensure satisfaction.
- Support and lead Human Resource initiatives with a focus on performance management.
- Understand, embrace, and communicate corporate mission and values.
You Have:
- 4+ years visual communication education.
- 4+ years design, marketing, or communications interactive work and art direction experience.
- Strong design portfolio.
- Passion for design and eagerness to collaborate with other creative people.
- Solid understanding and appreciation for the distinction between creative expression and commercial reality.
We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.
Salary Range
$170,000—$180,000 USD
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected].
We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Top Skills
What We Do
Critical Mass is a digital experience design agency with a relentless focus on the customer. Founded in Calgary in 1996, we have steadily expanded into a group of over 950 people working in 11 offices across North America, Europe, Asia, Latin America, and South America.
