Creative Director, Design & Animation

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
115K-207K Annually
Senior level
Other • Utilities
The Role
Lead creative direction for visual and motion design, mentoring teams and managing projects for Mint Mobile and Ultra Mobile's marketing efforts across various channels.
Summary Generated by Built In

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role leads creative direction for visual and motion design across Mint Mobile and Ultra Mobile, working inside Full Bars (our in-house agency) to deliver brand design, animation, and multi-format visual storytelling that support marketing objectives. The work spans concepting, art direction, motion, visual systems, and execution across Ecommerce, Media, Brand, and Retention channels. The role partners closely with senior leaders and cross-functional teams to translate strategy into design and animation that holds a distinct visual identity for each brand, engages our audiences, and continually elevates the creative standard our team is known for.

Responsibilities:

  • Lead and mentor the design and animation teams to develop high-quality visual and motion work that meets brand and marketing goals across Mint Mobile and Ultra Mobile
  • Provide actionable feedback through quarterly reviews and ongoing coaching to strengthen craft, career growth, and creative range for designers and animators
  • Manage team dynamics and performance to keep a productive, collaborative, innovative environment for the team to do its best work
  • Maintain a consistently high standard of design, animation, and visual storytelling across both brands while evolving aesthetics as business needs change
  • Partner with the Creative Director, Copy as a dynamic duo to deliver breakthrough integrated creative across promotional campaigns, social, experiential/brand activations, and customer communications
  • Collaborate with marketing partners, Creative Account Management, and external partners to plan and execute creative projects against shared deadlines
  • Translate briefs (and more often, conversations) into ideas and visual concepts that drive action
  • Present creative concepts, rationale, and a persuasive creative vision to senior leadership and stakeholders to secure alignment and buy-in
  • Also responsible for other duties/projects as assigned by business management as needed

Qualifications:

  • Bachelor's Degree and 7 years of related work experience
    OR a combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Design, Animation, Fine Arts, Creative, Advertising, Film or related field (Preferred)
  • 8+ years directing design and animation for national or global brands as a creative director or like creative leader. (Preferred)
  • You’ve worked with leading brands and led design/animation teams to produce award-winning work. (Preferred)
  • D2C brand experience a strong plus (Preferred)
  • Mastery of design and animation software including Adobe Creative Suite, Figma, and motion tools (Preferred)

Knowledge, Skills and Abilities:

  • Leadership: A track record of leading design and animation teams and partnering with marketing and production to produce high-quality motion graphics, video, animation, and graphic design across channels (Required)
  • Creative Direction: Customers aren't thinking about "marketing teams" when they interact with our brands. You have a vision for how every customer touchpoint is evolving visually (from a piece of social to a checkout flow) and can steer the work that direction. We want passionate creative thinkers who are also seasoned enough to know when to push back, when to take feedback, and when to move on. (Required)
  • Presentations: Confidently and persuasively presenting creative concepts to secure buy-in (Required)
  • You work independently and proactively. You can take a brief (or more often, a conversation) and turn it into a visual idea. You know when to get others involved and how to work with peers inside and outside Creative. (Required)
  • Problem Solving: Identify problems and provide solutions, or resolve with a sense of urgency, in a high-volume, fast-turnaround environment (Required)
  • Love storytelling: Mint Mobile and Ultra Mobile have grown by crafting motivational stories around people and purpose through design and animation. We create work that speaks with, not at, our customers. You should be able to design, art-direct, and steer work against this mission. (Required)

    • At least 18 years of age
    • Legally authorized to work in the United States

    Travel:
    Travel Required (Yes/No): Yes
    DOT Regulated:
    DOT Regulated Position (Yes/No): No
    Safety Sensitive Position (Yes/No): No

    Base Pay Range: $114,600 - $206,700

    Corporate Bonus Target: 20%

    The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

    At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ350560¶dox=1

    At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

    Never stop growing!
    As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
    Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

    Skills Required

    • Bachelor's Degree and 7 years of related work experience
    • 8+ years directing design and animation for national or global brands
    • Experience with leading brands and producing award-winning work
    • Mastery of design and animation software

    T-Mobile Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about T-Mobile and has not been reviewed or approved by T-Mobile.

    • Healthcare Strength Health coverage includes multiple medical plan types alongside dental and vision, with virtual care and mental‑health options included. LiveMagenta support and dedicated health‑care advocates provide accessible guidance and care navigation.
    • Equity Value & Accessibility Equity participation includes annual stock grants for eligible roles and a 15%‑discount ESPP with a lookback, extending value beyond base pay. Feedback suggests these equity programs are a meaningful component of total rewards.
    • Parental & Family Support Family‑building and caregiving support spans paid parental and family leave, Progyny fertility, adoption/surrogacy reimbursements, doula support, and backup care. Income‑based childcare subsidies further ease costs for eligible employees.

    T-Mobile Insights

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    The Company
    HQ: Bellevue, WA
    89,016 Employees

    What We Do

    T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint.

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