CPB Credit Cards & Personal Lending Associate Program

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Toronto, ON, CAN
In-Office
Entry level
Fintech • Insurance • Financial Services
The Role
A 24-month rotational associate program focused on Canadian credit cards, loyalty, and personal lending. Associates rotate through product management, project delivery, loyalty and partnerships, and credit risk and loss mitigation. Responsibilities include analytical and problem-solving work, cross-functional relationship building, presentations, customer-focused initiatives, committee participation, and leadership development. The program includes mentorship, training, and opportunities to support future cohorts and community initiatives.
Summary Generated by Built In

Role Type:

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Pay Details:

-


TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview 

 

The Canadian Card Payments, Loyalty & Personal Lending (CCPL&PL) department is a dynamic team responsible for strategy, product development, customer lifecycle management and the financial performance of all Canadian credit card and personal lending products.  

 

We consistently innovate our Canadian credit cards with industry-leading digital capabilities: TD Consumer and Business credit cards are found in wallets across Canada, thanks to the ease and convenience our products offer. We also leverage our retail distribution network, direct response channels and key co-brand partnerships (including Aeroplan and Amazon) to deliver unexpectedly human perks for our valued customers.  

Our team's overall goal is to help customers build better lives with simplified borrowing solutions that not only serve their needs but are accessible to all our customers across all channels. 

Job Details  

About The Program  

The Canadian Card Payments, Loyalty and Personal Lending Associate Program is an immersive 24-month program designed to help you step into our world of Canadian Credit Cards and personal lending products through challenging projects and assignments alongside experienced colleagues at the top of their game. The goal of the program is to help you develop strong analytical skills to determine the business impact of our product offerings and understand how it all relates back to our customers. 

 

If you're customer-focused, business-savvy and have a knack for product appeal, we want you to be part of our leadership rotational program.  

 

In this program you’ll rotate* across Canadian Credit Cards and Personal Lending business units every six months:  

  • Product Management 

  • Project Delivery & Execution 

  • Loyalty & Partnerships 

  • Credit Risk & Loss Mitigation  

 

*We align rotation opportunities with our business strategies to ensure you work on the most important priorities.  

What You’ll Do 

No matter where you work at TD you'll make a meaningful impact, grow your skills and thrive in our culture of care. Here's what that means as a Canadian Credit Card and Personal Lending associate:  

 

Make an Impact: 

  • Use your strong communication, analytical and problem-solving skills to add value to each rotation you're assigned 

  • Build and maintain strong relationships with colleagues across the Canadian Credit Card Businesses in addition to various support partners 

 

Experience Growth: 

  • Participate in unique development opportunities, such as learning sessions with principal Credit Card partners 

  • Spend time with executive leadership for mentorship and presentations 

  • Get regular access to personal brand development sessions 

 

Cultivate Our Culture of Care: 

  • Act as a Canadian Credit Cards, Loyalty and Personal Lending Associate Program ambassador by supporting future cohorts 

  • Participate in internal committees to drive positive change as well as community events to make an impact on our greater customer and colleague community 

Job Requirements  

What You Need to Succeed 

We're proud to work with a diverse group of colleagues. If you have relevant experience that isn’t mentioned below, tell us in your resume or cover letter:  

  • A self-starter who can work autonomously and be a strong team player 

  • Strong analytical and problem-solving skills 

  • Ability to navigate through ambiguity 

  • Exceptional communication and interpersonal skills 

  • Inquisitive with a proven ability to learn in unfamiliar environments 

  • Innovative Thought Leader 

  • Microsoft Office Suite Skills (including Excel) 

  • Jira experience is an asset 

  • Adaptable and resilient  

  • A focus on customer service and building strong relationships 

  • Desire to work in a caring, respectful and inclusive environment where all employees are supported  

Additional Information  

Educational Requirements 

  • Undergraduate degree in a business-related field. Must be graduated by May 2027 with an Undergraduate degree in a business-related field 

 

Program Location and Start Date 

This is a Toronto-based program which starts in July 2027.

 

Applications must include:  

  • Transcripts 

  • Cover letter (one letter-sized page or less; include graduation month/date/year in your cover letter) 

  • Resume (maximum of two pages) 

 

Posting Close Date: September 25th. 

 

We welcome all applications but can only respond to candidates selected for an interview.

We thank all applicants for their interest! 

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Skills Required

  • Undergraduate degree in a business-related field
  • Must graduate by May 2027 with an undergraduate degree in a business-related field
  • Strong analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work autonomously and as part of a team
  • Ability to navigate ambiguity
  • Ability to learn in unfamiliar environments
  • Microsoft Office Suite skills, including Excel
  • Adaptability and resilience
  • Customer service and relationship-building focus
  • Jira experience

TD Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD Bank and has not been reviewed or approved by TD Bank.

  • Parental & Family Support Parental and family-building support is positioned as a standout, including 16 weeks of paid parental leave for all parents and assistance for fertility, surrogacy, donor support, adoption, and doula reimbursement. This breadth is framed as above average for large U.S. employers and notable within banking.
  • Retirement Support Retirement support is presented as robust, with 401(k) and employer funding described in detail in some summaries (fixed contribution plus additional matching) alongside other savings programs. Employee banking discounts and related financial perks add to the overall rewards value beyond salary.
  • Healthcare Strength Healthcare and mental well-being benefits are characterized as comprehensive, including multiple medical plan options, virtual care, and an Employee & Family Assistance Program with continuous access. These elements are repeatedly emphasized as core components of the Total Rewards offering.

TD Bank Insights

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The Company
HQ: Pearl River, NY
93,823 Employees
Year Founded: 1955

What We Do

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe. Over 85,000 TD employees represent the strongest team in banking. Delivering legendary customer experiences is who we are & is part of being the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.

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