This position is part of the US Staff Support team, and is responsible for providing operational excellence for the Staff program through the contract execution process, Staff communications, as well as assisting with event preparation and execution.
Essential Functions and Key Responsibilities:
- Management of Off Course/Strategic Staff Program
- Work with Strategic Account Managers and Regional Sales Managers on identifying the contracted Associates/Fitters
- Assist with the Off-Course Staff program contract distribution and completion
- Manage a specific reconciliation processes, including auditing of Staff returns, uploading allocation monies and reconciling payments
- Manage Swap / Trade-in programs and work to improve process efficiencies
- Liaise with Service department to establish consistent cross-departmental service standards
- Assist in TP Classic and National Event planning, staging and execution
- Provide support to Regional Sales Managers, Strategic Account Managers and Outside Sales Reps regarding Staff programs, including contract execution, rep allocations and order allocations
- Help with managing the budget associated with Strategic/Off Course Program
- Assist with quarterly Top Staff drop-shipments and new product seeding orders
Knowledge and Skills Requirements:
- Authentic golfer with high-level knowledge of the game and fluent terminology. Golf handicap index less than 10 preferred
- Outstanding communication skills (written, oral)
- Strong relational skills in order to connect with Staff members and foster cross-departmental collaboration.
- Advanced MS Excel capability
- Proficiency with MS Word, Access, PowerPoint
- Strong DOMO, GTS, Echosign and MS Dynamics capabilities
- Advanced Golf Genius capability
- Proficiency with Oracle, TM Direct, and IProcurement systems
- Ability to work well under pressure and against deadlines
- Exceptional organization and multi-tasking skills
- Must be a team player.
- Strong knowledge of the sports promotion industry or country club environment
Education, Work Experience, and Professional Certifications:
- Bachelors degree preferred
- 5+ years of customer service experience, preferably in the golf industry
- 2+ years of experience with account management and contract execution
- Fitting expertise and knowledge of fitting technologies (Trackman, GCQuad, etc.) preferred
Work Environment / Physical Requirements:
- Primarily office environment; heavy phone and computer use
- Frequent domestic travel required (estimated 25%)
- Ability to work extended hours as necessary, including weekends
- Light physical effort equal to frequent lifting or moving of lightweight materials
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected base pay range for this position is $26.00 - $29.00 per hour. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
#LI-onsite
#LI-AP1
TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.
TaylorMade Golf Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaylorMade Golf Company and has not been reviewed or approved by TaylorMade Golf Company.
-
Wellbeing & Lifestyle Benefits — Perks include strong product discounts, discounted golf access, gym memberships, paid holidays, and company events that add lifestyle value. These extras contribute meaningful non-cash value across many roles.
-
Healthcare Strength — Medical, dental, and vision insurance are part of the standard package. Access to these core coverages is a consistent element of the offering.
-
Strong & Reliable Incentives — Cash bonuses for outstanding work and commission-driven upside in certain roles can materially boost earnings. Variable pay elements help some teams view total compensation more favorably.
TaylorMade Golf Company Insights
Similar Jobs
.png)
What We Do
Overview: Headquartered in Carlsbad, California, TaylorMade Golf is a leading manufacturer of high performance golf equipment, golf balls and accessories. TaylorMade has a history of innovative industry-leading products such as the newly launched Stealth family headlined by the 60-layer Carbon Twist Face Stealth Carbonwood Driver. TaylorMade's technological advancements touch all sectors of the golf industry with products like P Series irons, Milled Grind 3 wedges, TP5/TP5X golf balls and Spider putters. A major force across the world's professional tours, TaylorMade has an unrivaled athlete portfolio that includes Tiger Woods, Dustin Johnson, Rory McIlroy, Collin Morikawa, Tommy Fleetwood, Rickie Fowler, Matthew Wolff, Harry Higgs, SH Park, Charley Hull, Maria Fassi and Sierra Brooks. History: In the spring of 1979 a golf equipment salesman named Gary Adams took out a $24,000 loan on his home and founded the TaylorMade Golf Company. He rented a 6,000 square-foot building that at one time housed a television assembly plant. Counting him, there were three employees and a single, innovative product: a 12-degree driver cast of stainless steel. This new metalwood looked and sounded different from a wooden wood, and most important, it performed differently. The clubhead's perimeter-weighting offered greater forgiveness on mis-hits, while the lower center of gravity made it easier to launch the ball in the air. Adams, the son of a golf professional, was adamant that TaylorMade clubs maintain ties to what true golfers perceived an authentic golf club should look and feel like. They were committed to combining innovation with authenticity, to always be passionate about the game, and pledged to be competitive - to work hard to establish itself and grow. These four tenets would take them far. Since the creation of the first metalwood in 1979, the TaylorMade Golf Company has established a legacy of breaking from tradition to reach new thresholds of performance.
