Eton Institute

Course Enrollment Advisor – Dubai

Posted 2 Days Ago

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Dubai, ARE

In-Office

Junior

Edtech

The Role

Convert prospective learner enquiries into course enrolments through phone, email, online, and face-to-face consultations. Advise clients on language, professional, and educational training solutions; manage leads, quotations, registrations, and follow-ups; achieve sales targets; maintain CRM records; provide a strong customer experience; and coordinate with internal teams to support learner onboarding and course delivery.

Summary Generated by Built In

Eton Institute is looking for a motivated and customer-focused Course Enrollment Advisor to join our Dubai team.

This role is ideal for someone who enjoys working with people, achieving sales targets, and helping learners find the right training solutions to achieve their goals.

Key Responsibilities:

• Convert enquiries into enrolments through phone, email, online, and face-to-face consultations.

• Advise prospective learners on language courses, professional training, and educational solutions.

• Build and maintain strong relationships with new and existing clients.

• Follow up on leads, quotations, registrations, and pending enquiries.

• Achieve monthly sales and enrolment targets.

• Maintain accurate records within the CRM system.

• Deliver an exceptional customer experience throughout the enrolment journey.

• Work closely with internal departments to ensure smooth learner onboarding and course delivery.

Requirements:

• Minimum 2 years of experience in sales, customer service, enrolment, or a similar role. (Preferred experience within the education industry)

• Strong communication, negotiation, and relationship-building skills.

• Excellent spoken and written English.

• Bachelor’s Degree or equivalent qualification.

• Experience with CRM systems such as ZOHO or Salesforce is an advantage.

• Previous experience within the education, training, or language learning industry is preferred.

If you are target-driven, customer-focused, and passionate about education, we would love to hear from you.

Location: Dubai, UAE

Skills Required

Minimum 2 years of experience in sales, customer service, enrollment, or a similar role
Strong communication, negotiation, and relationship-building skills
Excellent spoken and written English
Bachelor's degree or equivalent qualification
Experience with CRM systems such as ZOHO or Salesforce
Experience within the education, training, or language learning industry

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The Company

253 Employees

Year Founded: 2006

What We Do

Eton Institute is a Dubai-based language and professional training provider founded in 2006. It offers more than 160 language courses, exam preparation, teacher training, and corporate language and cultural-development programs through in-person and online formats. Its mission is to empower individuals and teams with communication skills for a culturally connected world, using qualified instructors, accredited curricula, and flexible learning options.