Eton Institute

Course Enrollment Advisor - Abu Dhabi

Posted 2 Days Ago

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Abu Dhabi, ARE

In-Office

Junior

Edtech

The Role

Converts prospective learner inquiries into course enrollments through phone, email, online, walk-in, and face-to-face consultations. Advises learners on educational solutions, achieves sales targets, follows up on leads, supports onboarding, maintains CRM records, assists with class assignments and learner concerns, and provides reception and office administration support.

Summary Generated by Built In

Eton Institute is seeking a dynamic and customer-oriented Course Enrollment Advisor to join our Abu Dhabi team.

This role combines sales, customer service, learner support, and office administration responsibilities, making it ideal for a professional who enjoys a varied and fast-paced environment.

Key Responsibilities:

• Convert enquiries into enrolments through phone, email, online, walk-in, and face-to-face consultations.

• Advise prospective learners on language courses, professional training, and educational solutions.

• Achieve monthly sales and enrolment targets while delivering exceptional customer service.

• Handle enquiries professionally and ensure timely follow-up on leads, quotations, and registrations.

• Support learner onboarding and maintain accurate CRM records.

• Assist with class assignments, training material distribution, and resolving learner or teacher concerns.

• Provide reception coverage and support the day-to-day operation of the centre.

• Support office management activities, maintain common areas, and assist with office opening and closing procedures when required.

• Work closely with internal departments to ensure a seamless learner experience.

Requirements:

• Minimum 2 years of experience in sales, customer service, enrolment, administration, or a similar role.

• Strong communication, organizational, and interpersonal skills.

• Excellent spoken and written English.

• Bachelor's Degree or equivalent qualification.

• Experience with CRM systems such as ZOHO or Salesforce is an advantage.

• Previous experience within the education, training, or language learning industry is preferred.

If you are passionate about customer service, sales, and helping learners achieve their goals, we would love to hear from you.

Location: Abu Dhabi, UAE

Skills Required

Minimum 2 years of experience in sales, customer service, enrollment, administration, or a similar role
Strong communication, organizational, and interpersonal skills
Excellent spoken and written English
Bachelor's degree or equivalent qualification
Experience with CRM systems such as ZOHO or Salesforce
Previous experience in education, training, or language learning

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The Company

253 Employees

Year Founded: 2006

What We Do

Eton Institute is a Dubai-based language and professional training provider founded in 2006. It offers more than 160 language courses, exam preparation, teacher training, and corporate language and cultural-development programs through in-person and online formats. Its mission is to empower individuals and teams with communication skills for a culturally connected world, using qualified instructors, accredited curricula, and flexible learning options.