We’re Hiring: Course Coordination Advisor – B2C
Location: Eton Institute, UAE
Are you passionate about customer service, coordination, and creating an exceptional learning experience? Join Eton Institute, where we empower individuals through language learning and cultural diversity!
Key Responsibilities:
- Coordinate language courses, schedules, group formations, and instructor allocations.
- Provide excellent customer service and maintain strong student relationships.
- Monitor attendance, manage student feedback, and resolve course-related concerns.
- Support student retention, course progression, and monthly sales and retention targets.
- Maintain accurate student records and course updates in ZOHO.
- Collaborate with Sales, Marketing, HR, and Academic teams to ensure smooth course delivery.
Requirements:
- Bachelor’s degree or equivalent qualification.
- 2–5 years of experience in customer service, coordination, or a similar role.
- Excellent English communication and organisational skills.
- Proficiency in Microsoft Office and strong attention to detail.
- A proactive, customer-focused attitude with the ability to thrive in a fast-paced environment.
- Mandatory: Previous experience in the education industry is essential.
Ready to make a difference in our learners’ journeys?
Join our team and be part of an organisation that celebrates learning without borders!
Skills Required
- Bachelor's degree or equivalent qualification
- 2-5 years of experience in customer service, coordination, or a similar role
- Excellent English communication skills
- Strong organizational skills
- Proficiency in Microsoft Office
- Strong attention to detail
- Proactive, customer-focused attitude
- Ability to thrive in a fast-paced environment
- Previous experience in the education industry
What We Do
Eton Institute is a Dubai-based language and professional training provider founded in 2006. It offers more than 160 language courses, exam preparation, teacher training, and corporate language and cultural-development programs through in-person and online formats. Its mission is to empower individuals and teams with communication skills for a culturally connected world, using qualified instructors, accredited curricula, and flexible learning options.
