Course Advisor

Posted 13 Hours Ago
Be an Early Applicant
Hiring Remotely in Manukau, Auckland, NZL
In-Office or Remote
Entry level
Edtech • Information Technology • Professional Services
The Role
Build relationships with stakeholders and prospective students to drive course enrolments and community brand awareness. Respond to enquiries across phone, email, web, and text, provide course guidance, promote Yoobee Colleges’ benefits, and collaborate with tutors, career teams, and product specialists. The role requires strong relationship-building, sales, customer service, administration, communication, empathy, and the ability to manage a busy workload.
Summary Generated by Built In
Company Description

Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun.  

Making a difference to someone’s life by sharing your industry knowledge, experience and stories is incredibly exciting and rewarding. We work passionately to prepare our students’ to be ‘work ready, world ready’ for an industry we love . . . and you can be a part of this.  

Job Description

In this role, you will develop and nurture meaningful relationships with stakeholders to support enrolments and brand awareness in the community by working closely with our talented tutors, career team and product specialists to really bring our courses to life. You will also respond to all incoming enquiries from prospective students (phone, email, web, text) with pace and showcase the unique advantages of what Yoobee Colleges offers students.  
 
Key Responsibilities will include: 
 

  • Building and maintaining strong relationships with key stakeholders to drive student enrolments and brand awareness. 
  • Engaging with prospective students, providing information and guidance on courses and study opportunities. 
  • Responding promptly to enquiries via phone, email, web and text, delivering a positive student experience. 
  • Collaborating with tutors, career teams and product specialists to promote Yoobee Colleges' courses and offerings. 
  • Showcasing the unique benefits of studying at Yoobee Colleges, helping prospective students make informed enrolment decisions. 
  • Supporting community engagement initiatives to strengthen Yoobee Colleges' presence and attract prospective students. 

Qualifications

In this role, you will be helping students take the first step in a journey that will foster their passion. Success is showing students just how far their qualification can take them.  

You will have the following skills/experience: 

  • Demonstrated success in a general sales position with proven experience and confidence in building relationships 
  • Energetic, positive, outgoing, and personable   
  • High energy but patient, supportive and empathic  
  • Comfortable with a busy workload and multiple projects  
  • A strong administrator with excellent system skills  
  • Customer focused and driven to do their best all the time.   

Additional Information

Why Join Yoobee Colleges? 

At Yoobee Colleges, you'll be part of a passionate and collaborative team dedicated to helping students turn their interests into rewarding careers. Join a creative, supportive environment where your contributions make a real difference in shaping students' futures. 

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.  

Skills Required

  • Demonstrated success in a general sales position
  • Proven experience and confidence building relationships
  • Energetic, positive, outgoing, and personable approach
  • Patient, supportive, and empathetic communication style
  • Ability to manage a busy workload and multiple projects
  • Strong administrative skills
  • Excellent system skills
  • Customer-focused attitude and strong performance orientation
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The Company
HQ: Auckland
807 Employees

What We Do

UP Education is a leading private tertiary education platform and provider across Australia and New Zealand, offering tertiary education services and operating as an Education Management company.

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