Position Summary
The Courier I is responsible for driving, transporting, picking up, delivering between buildings, offices, and other businesses.
Major Duties and Responsibilities
- Transports supplies, material and equipment from clinic to other locations and within clinic including laboratory specimens, medical records/charts, x-rays, bank deposits, paychecks, mail, office supplies, and medical equipment.
- Picks up, sorts and distributes items to/from assigned locations.
- Seeks resolution of customer problems including searching for missing items.
- Completes related paperwork such as pickup/delivery logs, mileage reports.
- Maintains regular schedule and communicates any temporary changes. Carries cell phone and communicates frequently with supervisor.
- Ensures that the courier vehicle is maintained including fueling, cleaning, reporting repair needs.
- The job holder must demonstrate current competencies to meet job requirements.
- Other duties as assigned.
Knowledge, Skills and Abilities
- Knowledge of safe driving and vehicle maintenance practices.
- Knowledge of how to read maps of community and clinic layout.
- Knowledge of handling biohazard materials safely.
- Skill in understanding of handling bloodborne pathogens using universal precautions following OSHA guidelines.
- Skill in driving car or van in all types of weather.
- Skill in principles of customer service, scheduling and time management.
- Ability to work scheduled hours as defined in the job offer.
- Ability to read English and follow instructions.
- Ability to interact courteously and communicate effectively with many different kinds of customers.
- Ability to work with minimal supervision and organize time well.
Education / Training / Requirements
- High school diploma preferred.
- Valid state driver's license. Must be insurable and bondable.
- Must be at least 21 years old.
Physical Demands
- Ability to drive.
- Ability to lift or move equipment.
- Ability to stand and walk for limited periods of time.
- Ability to sit for extended periods of time.
- Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
- Ability to grasp and hold up to 25 lbs.*
- Ability to speak clearly and understandably.
- Basic vision, corrected.
Success Factors
- Alignment with Company Mission and Core Values
- Excellent Time Management/Organized
- Open Communication/Positive
- Goal Driven
- Excellent Customer Service
- Juggles Multiple Priorities
- Accuracy and Attention to Detail
All statements are essential functions of the position unless identified as non-essential by an asterisk (*).
Skills Required
- Valid state driver's license
- Insurable and bondable
- Must be at least 21 years old
- Knowledge of safe driving and vehicle maintenance practices
- Knowledge and skill in handling biohazard materials and bloodborne pathogens (OSHA/universal precautions)
- Ability to lift or move equipment and occasionally lift up to 30 lbs
- Ability to read English and follow instructions; communicate courteously with customers
- High school diploma
What We Do
Tidewater Physicians Multispecialty Group (TPMG) is a physician-owned and led medical group based in Hampton Roads, Virginia. Formed in 1992, it has expanded to include over 240 providers across 85+ locations. TPMG is dedicated to delivering superior, responsible, and physician-directed healthcare that prioritizes the best interests of their patients through a comprehensive range of primary care and specialty medical services.




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