[Coupang Global Japan] Program Management (Promotion and Pricing)

Coupang Japan

Coupang is one of the largest ecommerce companies in Asia and reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. 

We have recently launched cross border ecommerce team in Tokyo including Rocket Overseas which offers three/four- day and free international delivery to Korea on a wide range of Japan selection. 

We are looking for talents to help us lead expansion of global ecommerce in Japan. This is an exceptional opportunity to become a part of Coupang’s global ecommerce growth in Japan and create a world where our customers wonder, “How did we ever live without Coupang?” 

About Team

Our team's mission is to discover the potential demand for Japanese products among Korean and Taiwanese customers and provide a product lineup that exceeds their expectations with exceptional shopping experiences which “Wow” the customers This includes speed in delivering products from Japan at affordable price.  To achieve this mission, our team acts with entrepreneurship and ownership with special focus on speed.

Position: Principal, Program Management Promotion and Pricing

We are searching for a highly experienced and results-oriented Promotion and Pricing Manager to join our growing team. In this role, you will be responsible for 1. developing promotion and pricing programs together with key performance targets, 2. implementing the program with the team and 3. evaluation metrics of the programs, ensuring they are optimized to drive focused outcomes for the company.  Ultimately you will automate these programs with the international stakeholders. You will leverage your strong drive, analytical skills and excel wizardry to track progress, point out gaps, understand pipeline, identify trends, create data-driven insights, and develop strategies to maximize team performance. 

What will you do? 

• Develop merchandising calendar aligned with key stakeholders including buying team and global merchandising team and sign and implement buyer performance targets and evaluation metrics aligned with company goals 
• Develop and implement promotion programs based on the merchandising calendar aligned with company goals. Collaborate with buyers and instock managers to set and achieve performance objectives 
• Understand the current status of pricing and develop and implement pricing guidelines
• Analyze performance data to identify areas for improvement 
• Develop and recommend strategies to optimize buyer performance and exceed targets 
• Communicate performance insights and recommendations clearly and concisely to all stakeholders, including company management team 
• Track and monitor progress towards performance targets and make adjustments as needed 
• Develop the requirements for automation and implement them with the key stakeholders including the global PM team.

Essential Qualifications: 

• 5+(Senior) or 10+(Principal) years of experience in merchandising/promotion/pricing program management or a related field such as buying or marketing program management 
• Proven track record of designing and implementing performance metrics and driving business outcomes 
• Strong analytical skills and strong capability in Excel 
• Excellent communication and interpersonal skills 
• Ability to work independently and as part of a team 
• Fluent in English

Preferred Qualifications: 

• Experience in the e-commerce industry 
• Experience at a start-up company
• Experience working with buyers in a retail setting 
• Experience of inventory management
• Knowledge of retail performance measurement methodologies 
• Fluent in Korean

Recruitment Process

• Application Review - 1st Onsite(Virtual) Interview - 2nd Onsite (Virtual) Interview - Reference Check (Senior Position) - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• The employment type of this position is regular including 12 weeks probationary period.
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. 

Privacy Notice

• Your personal information will be collected and managed by Coupang asstated in the Application Privacy Notice located below. https://www.coupang.jobs/en/privacy-policy/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out the “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit it by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance are not met.