Country Product Head, Payments, Services - Director - SYDNEY

Posted 24 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
In-Office
Expert/Leader
Fintech • Financial Services
The Role
The Country Product Head oversees Product Management teams, drives strategy, coordinates product life cycles, develops plans, manages budgets, and fosters relationships for market growth.
Summary Generated by Built In

The Country Product Head is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
Responsibilities:

  • Manage multiple teams within a country, group of countries, and region, including management of people, budget, and planning as well as manage a matrixed team across key internal areas with direct/indirect reports (e.g. risk, finance, decision management, marketing, operations)
  • Negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations
  • Utilize specialty knowledge to review, analyze, and develop beyond existing solutions
  • Develop plans and execute functional strategies for large/complex country, multiple countries, or business requiring coordination and integration across units, as well as provide input into strategic decisions affecting the operations within region/business
  • Ensure solid partnerships and cross selling opportunities across range of products such as banking products, cash management, foreign exchange, credit, capital markets, and wealth management to deliver comprehensive services and solutions for clients
  • Establish and maintain relationships with risk, business risk, compliance, and other relevant groups within Citi, as well as develop and ensure execution of the business strategy, and manage risk and compliance
  • Partner with other global, regional, and country leaders to share best practices and drive business strategies, solutions, and client centric solutions to differentiate Citi in the marketplace and achieve substantial growth targets for the business
  • Engage in internal and external negotiations
  • Attract, motivate, develop, and retain executive talent
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 15+ years of relevant experience
  • 8-10+ years of managerial experience
  • Experience managing across multi-function or global business
  • Experience managing in a large, complex and matrixed organization
  • Demonstrated knowledge and experience with the industry, banking, and investment products
  • Working knowledge of different systems, theories, and practices relevant to a function
  • Practical experience of multiple business cycles
  • Knowledge of industry and competitor products/services
  • Knowledge of strategic direction of the business and functions across regions combined with solid conceptual/practical grounding in function and/or area of expertise
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated internal and external negotiation skills

Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 15+ years of relevant experience
  • 8-10+ years of managerial experience
  • Experience managing across multi-function or global business
  • Experience managing in a large, complex and matrixed organization
  • Demonstrated knowledge and experience with the industry, banking, and investment products
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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