The Role
Lead and grow sennder's Benelux business with full P&L ownership. Drive commercial account management, lead carrier operations, build local teams, ensure operational excellence, partner cross-functionally, represent the company, and use data/AI tools to improve efficiency and service quality.
Summary Generated by Built In
sennder is Europe's Leading Digital Freight Forwarder. In a traditional industry, we're moving fast and focusing on the digitalization and automation of road logistics.
By leveraging our proprietary technology, we're building an ecosystem that is leading the industry into the 21st century.
We are a growing team looking for a Country Manager, Benelux to lead and grow our business in one of sennder's key markets. This role is based in our Amsterdam office and combines commercial ownership, carrier operations leadership, and full country P&L responsibility.
WHAT YOU WILL DO …
As Country Manager, you will own the performance and growth of sennder's business in Benelux, acting as the local leader responsible for both the commercial and operational health of the country.
You'll partner closely with carrier operations, commercial account management, and cross-functional teams (tech, finance, People) to ensure the Benelux market runs efficiently, grows sustainably, and delivers on service quality for customers and carriers alike.
In this role you will ...
- Drive commercial account management for key shipper and customer accounts, growing existing relationships and identifying new business opportunities.
- Lead and develop the local carrier operations team, ensuring capacity, reliability, and cost-efficiency across the carrier network
- By Focusing on technology and data to transform the freight shipping industry and help our customers drive efficiency, lower their emissions, and reduce costs
- Own the P&L for the Benelux region, setting targets and driving performance across volume, margin, and service quality
- Build and maintain strong relationships with carriers, brokers, and strategic partners across the Benelux FTL transport market
- Act as the face of sennder in the Benelux region: represent the company with customers, partners, and at industry events
- Identify local market trends, risks, and opportunities, and translate them into actionable strategy for the country
- Partner with the green team and central teams (Commercial, Operations, Tech, People, Finance) to adapt global business strategy to local market needs
- Ensure operational excellence: on-time performance, carrier compliance, and customer satisfaction across the country. Recruit, coach, and grow a high-performing local team, fostering a strong entrepreneurial and collaborative culture
- Report regularly to senior leadership on country performance, key initiatives, and market developments
- Access AI tools such as DataLeap and Librechat to work towards a more efficient workflow and automation of our processes
WHAT WE ARE LOOKING FOR …
- 10+ years of experience in logistics, freight forwarding, or transportation, with significant experience in carrier operations and/or commercial account management
- Proven track record of P&L ownership and driving business growth in a market or regional leadership role
- Strong leadership and team leadership skills, with experience building, mentoring, and inspiring high-performing teams
- Strong commercial acumen: experience managing and growing key accounts, negotiating with customers and carriers
- Deep understanding of carrier operations, network planning, and road freight dynamics in the Benelux/European market
- Experience building and leading teams, with a hands-on, entrepreneurial leadership style
- Excellent stakeholder management skills, able to work effectively across commercial, operational, and technical functions
- Comfortable operating with ambiguity in a fast-scaling environment, prioritizing ruthlessly and driving outcomes
- Comfort working with digital tools, automation, and AI-enabled workflows.
- AI literacy: ability to use AI tools responsibly and effectively to improve productivity, decision-making, or quality of work.
- Fluent in Dutch and English
WHY CHOOSE SENNDER…
We believe in empowering our people to grow beyond their limits, embrace challenges, and create solutions that drive our collective success. Our culture thrives on entrepreneurial spirit, resilience, and collaboration.
Dynamic Scale-Up sennder is at a pivotal stage – transitioning from a scale-up to a sustainably growing company. This means we move fast and constantly push ourselves to improve. Joining us means being part of an ambitious, international team of talented individuals who value teamwork as much as bold thinking. Face-to-face connections across our offices remain central – it's not uncommon to travel to our offices across Europe to collaborate as we tackle challenges and celebrate wins, together.
Put Your Stamp on the Industry. We operate in a complex and ever-changing industry where your ideas and efforts have a tangible, transformative impact. This is your chance to be hands-on in creating sustainable, meaningful solutions that help businesses thrive.
Employee Well-Being We make mental wellbeing and engagement a priority through initiatives like our sennCare program, a partnership with nilo (global wellbeing platform), and regular satisfaction surveys via Culture Amp. And most importantly, work alongside people who truly care about you as a person. There is something special about the people at sennder that goes beyond just ‘work’.
Your Growth, Rewarded We believe in rewarding our team for their commitment and contributions to our long-term success. Our compensation package may include performance bonuses, referral rewards, or equity that align with our goal of building a thriving company together. We're excited to grow with you!
Vibrant Workspaces Our offices are equipped with healthy snacks, focus zones, and social areas to keep you energized and connected. When you walk into a sennder office, you immediately feel the sennder spirit: our shared culture paired with each location’s own unique character. Highlights include a slide in our Wroclaw office and a sunny rooftop terrace in Berlin, Amsterdam, and Milan! We also enjoy coming together regularly, from monthly aperitivos to spontaneous team moments.
We celebrate diversity and value your character just as much as your skills. If you don’t meet every requirement, don’t worry, we still encourage you to take a chance and apply. Bring your authentic self and help us shape the future of logistics in Europe.
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Learn more about us on our career website.
Skills Required
- 10+ years of experience in logistics, freight forwarding, or transportation, with significant carrier operations and/or commercial account management experience
- Proven track record of P&L ownership and driving business growth in a market or regional leadership role
- Strong leadership and team-building experience, including recruiting, coaching, and mentoring high-performing teams
- Strong commercial acumen: managing/growing key accounts and negotiating with customers and carriers
- Deep understanding of carrier operations, network planning, and road freight dynamics in Benelux/European market
- Excellent stakeholder management skills across commercial, operational, and technical functions
- Comfortable operating with ambiguity in a fast-scaling environment and prioritizing to drive outcomes
- Comfort working with digital tools, automation, and AI-enabled workflows; AI literacy
- Fluent in Dutch and English
- Based in Amsterdam (local presence) and willing to travel to other European offices as needed
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The Company
What We Do
sennder – Europe’s #1 digital freight-forwarder platform for Full Truck Loads. sennder is a leading digital road freight forwarder in continental Europe, linking large commercial shippers with small freight carriers. With its in-house-developed platform, sennder provides a new level of automation, transparency and efficiency to the European €300 billion road freight market, which until now has been dependent on paper, phone and fax and characterized by multi-layer subcontracting. sennder’s digital connection to over 40,000 trucks allows for almost unlimited capacities, no matter what time of the day. sennder digitalizes the truckload-shipping ecosystem by providing mobile apps to drivers, fleet management tools to carrier managers and logistics management solutions to shippers. Real-time booking, a designated contact person always on hand, as well as precise live tracking, bring full transparency to any logistics supply chain. By integrating directly with the shippers’ Transport Management and Freight Management Systems via APIs and by cutting the multiple middle men, sennder increases efficiency and reduces cost for all stakeholders
