Country Manager - Australia

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2 Locations
In-Office
Healthtech • Pharmaceutical
The Role
About CAI:

CAI is a 100% employee-owned company established in 1996, that has grown year over year to nearly 750 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries. 
 
Meeting a Higher Standard: 

Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there.  As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally: 

•We act with integrity 
•We serve each other 
•We serve society 
•We work for our future 

With employee ownership, one person’s success is everyone’s success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially.  
CAI agents will be exposed to cutting edge technologies in the data centre space. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in accelerating the development of key digital infrastructures. As part of our company culture, we invest in YOUR future and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services.  
 
We are now seeking a Country Manager to join our Australia Mission Critical Team. This candidate can be based out of either Sydney or Melbourne. 

Position Summary:

 This position is to acts as the Australia Country Manager for the Mission Critical team. Working with senior management and reporting directly to the APAC Regional Director, we shall perform our services to our clients, build up our profile, connect with clients and build on existing relationships. The CM will be trained, supported, and guided to be successful in this role. 
 
Responsibilities & Requirements:

•Look for new opportunities for CAI Mission Critical to provide service and value to customers in the market 
•Business development in the Australia region
•Complete RFP proposals and estimates in conjunction with CAI APAC Business Development Director and Regional Director. 
•Participate in a variety of client-facing events, including meetings, trade shows, industry conferences, etc
•Work with the Regional BDM and marketing resources to act upon qualified leads, and to produce relevant, targeted materials to facilitate the sales process
•Seek opportunities to cross-sell and up-sell to the client by introducing additional solutions that will enable the customers success
•Review CVs and recommend employment of new staff. Staff removal will need to be in conjunction of the Regional Director
•Complete performance reviews for staff quarterly and development continuous development plans for each individual. 
•Manage the projects budget to include all change orders. 
•Manage projects and staff in progress and future projects as directed. This will include all contractual and financial aspects in conjunction with CAI management. 
•Lead commissioning effort to achieve on time project handover in accordance with the customer requirements. 
•Perform routine project Cost Performance reporting. 
•Vendor Coordination and management as needed
•Support the design specifications review, manufacturer submittals, and project schedule documentation as needed
•Assist project teams with commissioning tasks and ensure deliverables are being tasked
•Engage with customers to ensure a positive experience, goal achievement, and schedule adherence
•Maintain and communicate internal project requirements and overall, Lessons Learned

CAI is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society.

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The Company
HQ: Indianapolis, IN
923 Employees
Year Founded: 1996

What We Do

Fundamentally we exist for one reason: To be the trusted solution for our clients as they strive to build a better working world and improve the human experience. We are 800+ global experts that bring top-tier expertise to every stage of a project, from creating comprehensive, detailed project plans to eliminating that last punch list item and beyond, into rigorous asset management, reliability, and sustainability activities. We are your choice regardless of your location. Philosophically and practically, we believe that quality, cost, and schedule can be mutually reinforcing – trade-offs are not necessary. Short-changing the focus on quality usually means problems down the road – problems that can cost money and delay the schedule. But if quality is built in from the start, then both project delivery and operational efficiency can be achieved with a much higher degree of assurance. When your project requires planned, managed, and documented high quality to exacting global standards. When you need high-performance teams on mission-critical projects. When your project is complex, high-visibility, and carries significant risk. We can help you meet a higher standard.

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