Country HRBP Germany

Posted 5 Days Ago
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Düsseldorf, Nordrhein-Westfalen
Senior level
Retail • Software
The Role
The Country HR Business Partner for Germany focuses on executing HR strategies aligned with business objectives, fostering relationships with departmental heads, and ensuring efficient HR processes. Responsibilities include employee relations, recruitment, onboarding, and leveraging data analytics for HR decisions. The role demands knowledge of German employment law and expertise in HR systems like Workday, while also proactively addressing operational challenges and promoting continuous improvement.
Summary Generated by Built In

Responsibilities

HR Business Partnering

  • Understands the requirements of the HR roadmap and works to ensure its delivery
  • Builds relationships easily by establishing an understanding of the business set up for each department, having a clear idea on business objectives and how these affect team members
  • Works closely on a daily basis with departmental heads to understand operational issues and to anticipate and resolve any issues
  • Applies pragmatic solutions and offers innovative ideas to resolve issues
  • Guides managers through the HR processes
  • Works with the relevant manager(s) to lead on any restructures, insourcing, outsourcing or redundancies
  • Works with the line manages to identify training needs for team members
  • Builds a succession plan with line managers for each department, identifies gaps or areas of risk to the organisation and provides solutions
  • Takes as a proactive rather than a reactive approach to their work
  • Collaborates with HR team members and seeks specialist advice as needed (payroll, talent acquisition etc)
  • Remains up to date on legal changes and embeds changes to policy and processes as cascaded from group HR
  • Responsible for regularly reviewing the administrative processes and identifying efficiencies and areas for improvement 
  • Keeps up to date on key changes that may affect HR, understands current trends, best practice and innovations. 
  • Escalates issues or concerns to the SVP - Group HR Director
  • Operates in a confidential, collaborative and consultative manner whilst offering fair challenge, when appropriate to find the right solution

Employee relations

  • Ability to lead and guide on investigations, disciplinary, grievance or capability processes
  • Guides managers to effectively managing issues with a view to a quick and pragmatic and informal resolution
  • Is a skilled communicator and can resolve conflict easily
  • Is fully familiar with Germany employment legislation and can articulate or interpret legal meanings easily, to managers and employees
  • Builds a strong working relationship with the workers council

Recruitment

  • Engages with hiring managers to ensure the role has been correctly scoped; reviews the JD and offers suggestions as needed
  • Liaises with the Talent Acquisition lead (if appropriate)
  • Is familiar with competency based interviews and selection methods
  • Guides, coaches and trains interviewers in how to conduct a professional Global Blue interview
  • Ensures that job requisition forms are completed correctly and monitors the progress of open vacancies

On-boarding

  • Responsible for ensuring that the on-boarding process has been carried out effectively
  • Reviews the output of any vetting or background checking that has been undertaken and takes appropriate action
  • Has oversight of all the basic HR processes and ensure that they have been completed properly
  • Responsible for ensuring that the HR induction has been undertaken for all new hires and that operational inductions have been set up
  • Ensures that probationary periods are monitored 

Data and analytics

  • Has a good level of competency and knowledge of Workday
  • Runs reports and manipulates data easily through the use of strong excel skills
  • Has the ability to present information in a clear way, extracting data and using it effectively with the end user
  • Proactively sets up processes and makes improvements and changes to existing reports so that information is presented correctly
  • Uses stats to manage and monitor departmental KPI’s and for keeping the SVP HR informed as and when required
  • Prepares reports as and when required

Governance

  • Responsible for reviewing all relevant policies and procedures on an annual basis
  • Regularly audits processes and data (Workday) to ensure accuracy and compliance
  • Liaises with the SVP - Group HR Director regarding changes to any policy and procedure and agrees timelines for rollout
  • Fully aware of SOX and the HR teams obligations to ensure compliance
  • Oversees the preparation of payroll workpapers
  • Manages team activities and ensures junior members work within the standard processes
  • Leads by example

Off-boarding

  • Ensures that exits from the company are carried out in a timely and professional manner
  • Conducts exit interviews, shares information with the relevant manager(s) and produces quarterly analysis reports to measure attrition
  • Responsible for the timely execution of leavers from the system, providing notification to IT, security and payroll to remove the individual from all systems

Division of work

  • Operational HR – 60%
  • Administrative HR – 20%
  • Team development – 10%
  • Global implementation HR – 10%

Main KPI’s

  • ER cases
  • Measurement of monthly attrition
  • Management of vacancies
  • Audits – 100% accuracy for SOX, Workday data, GDPR etc

Competencies

  • Detail conscious
  • Skilled communicator
  • Tenacious
  • Completer/finisher

Skills

  • Strong Workday knowledge
  • Proficient in power-point, excel and word
  • Fluent in German and English
  • Effective manager of time and priorities
  • Excellent knowledge of Germany employment legislation
  • Broad HR generalist skill set
  • Proven coaching, mentoring skills

Qualifications and education requirements

  • A minimum of 4 years plus working as a HR Generalist/HRBP
  • Bachelor degree (preferably in Human Resources)

Please note that job descriptions are subject to change and the above is a reflection of the core responsibilities.  JD’s will be reviewed on a regular basis to ensure they remain current.

The Company
HQ: Signy-Avenex
1,461 Employees
On-site Workplace
Year Founded: 1980

What We Do

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

With Global Blue, enjoy the journey.

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