Country HR Manager

Posted 13 Days Ago
Be an Early Applicant
Johannesburg, Gauteng, ZAF
In-Office
Senior level
Consulting
The Role
Lead HR operations for South Africa, managing BBBEE and Employment Equity programs, legal compliance, employee relations, workforce planning, and partnering with Talent Acquisition. Conduct investigations, advise on labor law and organizational design, drive hiring, internal mobility, engagement, and HR initiatives to attract, develop, and retain talent.
Summary Generated by Built In

About this role: 
We are seeking an experienced HR country manager to provide HR partnership and consultation to Gartner’s South Africa locations. This role will lead as a local HR Country Manager for South Africa and as a HR Business Partner to a client group to ensure Gartner can successfully hire, develop, and retain top talent in these key locations.  You will partner with TA and broader HR to develop initiatives focused on rehire (winback) talent, referrals, and internal mobility.

  • Country Manager - Provide local expertise and end to end management of the BBBEE and Employment Equity programs in South Africa. Ensure legal compliance in support of people programs and processes and lead internal communications for the country acting as a focal point for people announcements, policies and procedures. Proactively manage legal risk and continually ensure compliance with local labor laws considering the whole life cycle of an associate. Build and maintain effective, credible partnerships both internally and externally to educate HR Partners, managers and associates on a variety of employee related issues. Be a partner for the HR Partner community on associate initiatives.

  • Employee Relations – Identify and mitigate risks, promote associate engagement, and contribute to the development of a strong organizational culture and well-being. Minimize risk to organization by actively responding to and addressing associate concerns in a timely manner. Conduct complete investigations and make recommendations based on findings/facts. Collaborate with legal and the ER COE as needed to address complex or highly sensitive issues, such as tribunals.

  • Workforce Planning – Strategic Advisor – Deep understanding of South Africa employment law and company policy to ensure all organizational design decisions comply with legal requirements and company procedures. Guide managers and associates, or their representatives, through the consultation process, providing clear information about proposed changes and their implications. Advise and coach managers on how to manage complex issues and conduct difficult conversations.

  • Partner with global Talent Acquisition teams to ensure a conscious, deliberate approach to attracting and retaining top talent from both inside and outside the organization, and serve as the onsite liaison to ensure an exceptional interview experience

What you’ll need: 

  • Undergraduate degree strongly preferred; graduate degree(s) in related fields ideal

  • Progressive HR experience in international organizations (ideally American HQ) whilst working on regional projects including the management and implementation of BBBEE and EE programs

  • Advanced Employee Relations experience following South Africa guidelines - to include performance management, investigations, consultations aligned to local law

  • Experience of working in a data driven environment leveraging strong qualitative and quantitative analytical skills to identify areas of opportunity and design and deliver HR programs and strategies that effectively address business issues. 

  • Proven HR Business Partner skills including employee relations, employment law, employee engagement, succession planning, comp, performance management, workforce planning, recruitment, and training and development. 

  • Exceptional judgment and discretion; ability to manage highly sensitive situations effectively

  • Ability to influence leaders and collaborate across the organization and maintain a focus on associate experience.

  • Excellent written and verbal communication and interpersonal skills, problem-solving and decision-making skills.

  • Experience collaborating with global Talent Acquisition teams and ensuring a positive new hire experience.

Who you are

  • Strategic thought partner who can quickly learn new businesses and provide a broad range of HR consultations, solutions and services

  • Trusted HR advisor able to coach, influence and partner with business leaders and other HR teams

  • Excellent collaborator who can use influence and negotiate strategies to secure support from stakeholders for support of key initiatives.

**This is a fixed-term contract to cover maternity leave for 8 months.**

#LI-AH1

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:111914

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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


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Skills Required

  • Undergraduate degree (graduate degree(s) in related fields ideal)
  • Progressive HR experience in international organizations and management/implementation of BBBEE and Employment Equity programs
  • Deep understanding of South Africa employment law and company policy
  • Advanced Employee Relations experience including performance management, investigations, and consultations aligned to South African law
  • Experience working in a data-driven environment using qualitative and quantitative analytical skills
  • Proven HR Business Partner skills: employee relations, employment law, engagement, succession planning, compensation, performance management, workforce planning, recruitment, training and development
  • Experience collaborating with global Talent Acquisition teams and ensuring an exceptional interview and new-hire experience
  • Exceptional judgment and discretion; ability to manage highly sensitive situations effectively
  • Ability to influence leaders, collaborate across the organization, and maintain focus on associate experience
  • Excellent written and verbal communication, interpersonal, problem-solving and decision-making skills

Gartner Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gartner and has not been reviewed or approved by Gartner.

  • Strong & Reliable Incentives Pay is considered strong in sales through robust commission structures with uncapped earning potential and accelerators. High performers can meaningfully increase total earnings when attainment aligns with targets.
  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, and vision plans, preventive care, mental health support via an EAP, and annual HSA contributions. Flexible care options and wellness resources add breadth.
  • Parental & Family Support Paid parental leave is offered for all parents, alongside programs for fertility, nursing, child, and elder care. Dependent care supports and family-focused resources reinforce work-life balance.

Gartner Insights

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The Company
HQ: Stamford, CT
17,843 Employees
Year Founded: 1979

What We Do

Gartner, Inc. is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

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