At Healthcare Australia (HCA), we are united by a shared commitment: to drive innovation and excellence in the healthcare sector. As Australia's largest specialist healthcare workforce provider, we are shaping the future of care through strategic transformation and a relentless focus on improvement. This is more than just a job; it is an opportunity to lead change that will create a profound and positive impact.
Job DescriptionAs a Counsellor within HCA’s expanding Telehealth Services, you will play a pivotal role in supporting a growing and diverse client group.
Day to day you will:
- Deliver evidence‑based therapeutic counselling via telehealth and in‑clinic sessions (Carlton).
- Manage a professional caseload with ethical, trauma‑informed practice.
- Conduct intake, assessment, risk identification and follow‑up.
- Refer clients to internal and external supports when appropriate.
- Work 1–2 days per week (casual) between 9am–5pm, with strong potential for long‑term ongoing work.
Let’s talk about you!
To take up this opportunity, you’ll bring full ongoing accreditation with a recognised national counselling registration board such as ARCAP or equivalent, along with a minimum of 2 years’ full‑time counselling experience. You’ll have tertiary qualifications in counselling or a similar discipline and experience supporting clients dealing with bereavement, separation and relationship issues, and drug and alcohol concerns.
Your understanding of culturally appropriate practice, trauma‑informed care, inclusive service delivery, and the broader health and community service system will be key to success in this role. Naturally, you will be a compassionate, client‑centred practitioner with strong communication skills and a collaborative approach.
Why join HCA?
Bring your passion to HCA and be rewarded with:
- Work Life Leave – 5 additional days off after 1 year (once annual leave is used)
- Birthday Leave – a paid day off to celebrate your special day
- Discounted BUPA Private Health Insurance – 7% saving
- 24/7 access to immediate mental health and counselling support (EAP)
- Be part of a respected Australian organisation with over 1,000 healthcare professionals
- Access discounts through the HCA Hub (retail, leisure & lifestyle partners)
- Salary packaging options including novated leasing via Smartgroup
- Supportive, inclusive environment with meaningful work every day
If helping others drives you and you’re seeking a role where your work truly matters, we’d love to hear from you!
Interested? Apply today!
If you have any questions, please contact Jeannie Agbayani at [email protected]
Veterans are encouraged to apply.
At HCA we are committed to embracing diversity and providing a safe and inclusive working environment for all.
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What We Do
Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider. We're highly experienced: With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence. We're dynamic: HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity. We're human: We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia. We’re prepared: Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider. Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.
