Counsel, Commercial N.A.

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Boston, MA, USA
Hybrid
Artificial Intelligence • Big Data • Information Technology • Software
Nexthink enables the productive potential of organisations by eliminating digital friction.
The Role

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

Reporting to the SVP, General Counsel, the Counsel, Commercial US, will work with Senior Counsel to:
 

  • Draft, review, and negotiate a wide range of corporate contracts, including sales agreements, software licenses, and SaaS agreements for enterprise-level and public-sector clients.
  • Collaborate with North American-based sales teams and other key stakeholders (including sales operations, product, and compliance teams) to close deals with customers and partners, managing multiple high-priority transactions under tight deadlines.
  • Develop and negotiate agreements for partner programs, including Reseller, Distribution, and Teaming agreements, ensuring alignment with the company’s business objectives.
  • Adapt existing contracts and draft new documentation to reflect changes in services, products, or commercial relationships.
  • Develop, and provide training to internal teams on key legal issues, contract management, and risk mitigation strategies.
  • Proactively identify and address potential legal risks, providing strategic solutions to minimize exposure. Assist in editing and management of playbooks and global templates.
  • Support the Legal Team in improving operational efficiency, assisting in the implementation of tools and processes for contract management.
  • Foster supportive cross-functional relationships and be seen as a standard bearer for excellence and practicality by colleagues.

Qualifications

 

  • 5+ years of post-qualification legal experience (PQE), with a strong focus on corporate contracts, particularly in the SaaS and cloud services industry.
  • Licensed to practice law in the US.
  • Experience negotiating complex enterprise-level contracts, with a strong understanding of various licensing models, including SaaS, on-premises, and cloud-based offerings.
  • Proven ability to work closely with sales teams in fast-paced, deadline-driven environments, particularly during quarter-end and year-end.
  • Working knowledge of global privacy and data protection regulations, including experience handling customer security questionnaires and negotiating Data Processing Agreements (DPAs).
  • Ability to quickly understand the company’s products and services.
  • Exceptional communication and drafting skills, with attention to detail.
  • Comfortable with new technologies (including use of generative AI). Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with contract management tools like Salesforce or SharePoint is a plus.

Additional Information

You must be able to come into the Boston office 3x per week 

Base Salary is 140,000 -170,000

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
 

What the Team is Saying

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The Company
HQ: Boston, MA
1,200 Employees
Year Founded: 2004

What We Do

Nexthink is the global leader in digital employee experience management. Our platform empowers IT teams with real-time visibility, analytics, and automation to proactively detect and resolve issues across any application, device, or network—before they affect employees. By shifting IT from reactive problem-solving to continuous optimization, Nexthink enables more than 1,300 organizations to create productive, seamless, and satisfying digital workplaces for over 18 million employees worldwide.

Why Work With Us

With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds.

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Nexthink Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We all have different preferences & arrangements allowing us to do the best work possible. Each team needs to have an open conversation to determine.

Typical time on-site: 3 days a week
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