Cortex Technical Specialist

Posted 2 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Senior level
Cybersecurity
Palo Alto Networks is the global cybersecurity leader.
The Role
As a Domain Consultant for SOC Transformation, you will be the expert for Palo Alto Networks’ Cortex portfolio, collaborating with account teams, presenting to clients, leading Proof of Value projects, and architecting solutions to enhance customers' security posture in the cybersecurity domain.
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Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customer’s key business imperatives. You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Your Impact

  • Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
  • Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
  • As the main technical point of contact for Cortex, you will assist and collaborate to respond effectively to RFIs/RFPs
  • Lead and support customer demonstrations that showcase our unique value proposition
  • Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities
  • Drive high technical validation and PoV win rates within your assigned specialization area
  • Responsible for discussing and highlighting product alignment with customer requirements and differentiation
  • Architect solutions that will help our customers strengthen and simplify their security posture
  • Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
  • Help our customers build and develop further their services around Cortex solutions
  • Lead conversations about industry trends and emerging changes to the security landscape 
  • Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
  • Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
  • Initiate projects to improve individual team’s performance
  • Implement organizational policies & help others adopt
  • Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

Qualifications

Your Experience

  • 6+ years experience in Security Operations or pre-sales/sales engineering within SIEM, SOAR, SOC, and/or XDR/EDR environments
  • IBM QRadar design, deployment, and/or pre-sales experience highly desirable
  • Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
  • Solid understanding of Security Operations Center processes 
  • Advanced knowledge of SIEM and/or SOAR solutions
  • Scripting experience is a plus - Python preferred
  • Proficient in English

Additional Information

The Team

Our Domain Consultant team members work hand-in-hand with organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Top Skills

Python
The Company
HQ: Santa Clara, CA
15,289 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices.

Why Work With Us

We are protecting the digital way of life for billions of people every day. We are united in this mission and the unique ideas it takes stay ahead. This is why we embrace each individual who is part of our team determined to make a difference.

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