Correspondence Specialist

Andworx is hiring a Correspondence Specialist who is a motivated self-starter with excellent verbal and written communication skills to assist with correspondence, records, and information management activities in partnership with our federal customer's senior leadership.

As a candidate, you are laser focused on the details, passionate about processes and managing to deadlines, and excel in effective time management. The day-to-day activities and deliverables in this position are highly visible across the organization and specifically to our federal customer’s senior leadership.

Please note this is a hybrid position:

• Tuesday, Wednesday, and Thursday are on-site with our customer in Arlington, VA.
• Monday and Friday are remote workdays.
• Work hours are 9-5 pm EST

• 4 years of experience overseeing the flow of correspondence throughout an organization including handling, formatting and cataloging.
• Bachelor’s Degree or 4 additional years of relevant work experience in lieu of degree.
• Experience with administrative and correspondence practices and improving quality of organizational processes, relating to organizing and continuously identifying, retrieving, and preserving information.
  
• Demonstrable attention to detail.
  
• Professional and/or technical writing experience.
• Ability to support senior executives in task management and compliance reviews of materials.
• Strong written and verbal communication skills, to include the ability to communicate and present ideas and solutions concisely and clearly.
• Strong writing and editing / proofreading skills.
• Records management experience using different tracking solutions.
  
• Experience providing government agency support for all internal and external correspondence, information transfer between business units, to include agency internal tasking and Correspondence and Task Management Activities (CATMS).
• Active Secret clearance.
• Eligibility for this job requires U.S. citizenship.

As the Correspondence Specialist you are responsible for the organization, maintenance, use, retrieval, and control of the flow of information created by business activities, and transactions within our client’s purview:

• Provide high quality support for all internal and external correspondence and information transfers between business units and internal agencies in addition to correspondence and task management activities.
• Monitor and maintain the Correspondence and Task Management System (CATMS) to ensure all taskers are handled appropriately and promptly. Determine the acceptability of correspondence for senior leaders, monitor workload and precedence of tasks.
• Manage tasks for completion within defined suspense dates, and proactively track those actions for completion with the assigned Action Officer.
• Draft documents for review by senior leadership; ensure correspondence accuracy, format, spelling and grammar; process incoming and outgoing correspondence, recommending format and content changes.
• Act as an information manager, including correspondence actions in partnership with Action Officers and Principals. 
  • Manage package routing in partnership with Action Officers to include validating template standards, proper punctuation and grammar, and preparedness for Principal signoff.
  • Identify, document, and provide input to information management practices to improve the quality of organizational processes, relating to organizing and continuously identifying, retrieving, and preserving information.
• Support the implementation and maintenance of DoD365 and Microsoft365, specifically acting as a partner for process improvement and suggesting opportunities for automation.
• Assist in the implementation and execution of requirements relating to the transition to electronic records including (OMB Memorandum 19-21, “Transition to Electronic Records):
  • Identify, prepare, and ship all appropriate hardcopy records to the National Archives on a timely schedule.
  • Organize and cleanup duplicates and redundant obsolete files found within our clients HQ and digital space.
  • Assist in the digitization of analog information currently captured within hardcopy documents.
• Meet agreed upon deadlines for Information and Correspondence Management needs.

Andworx gets things done! We are a collaborative team of digital transformation experts and IT professionals who have an entrepreneurial mindset. We ignite the enthusiasm of our customers by delivering innovative, creative, and high-quality solutions, all paired with unparalleled services.
We are a team of life-long learners who enjoy excelling, coaching, and mentoring. Together we celebrate our achievements and learn from our challenges as we grow through each experience as a team.