Employee Experience Coordinator

Posted 4 Days Ago
Be an Early Applicant
Boston, MA, USA
Hybrid
25-32 Hourly
Junior
HR Tech • Logistics • Software
The Role
Manages daily office operations, vendors, supplies, facilities requests, reception, access badges, mail, and workplace software. Plans office events and catering while supporting leadership meetings, travel, candidate scheduling, onboarding, employee recognition, and People team administration. Partners with IT on equipment, system access, and employee technology needs. The role is hybrid and requires onsite work in Boston Tuesday through Thursday at minimum.
Summary Generated by Built In

Foley's Boston office is growing, and we're looking for an organized, personable Employee Experience Coordinator to be the primary point of contact for everything happening in the office and to support our People team. This is a full-time, hybrid role, onsite in Boston Tuesday through Thursday at minimum.

You'll own the day-to-day of the office (vendors, ordering, maintenance, and anyone walking through the door), lead in-office event planning and catering, and partner closely with the People team on leadership meeting coordination, travel, and administrative support spanning candidate experience, onboarding, and scheduling. We're looking for someone who is genuinely passionate about making Foley a great place to work, enjoys variety, and takes ownership of the details.

What you'll do

Office & Vendor Management

  • Serve as the primary point of contact for all office vendors (snack and beverage suppliers, cleaning, maintenance, building management, and other service providers), coordinating deliveries, service visits, invoices, and renewals

  • Manage recurring and ad hoc ordering for office supplies, snacks, beverages, and kitchen inventory

  • Coordinate facilities and maintenance requests with building management, and keep common areas, kitchen, and huddle/conference rooms stocked, tidy, and functional

  • Receive, sort, and distribute incoming mail and packages, and manage outgoing mail and shipments

Reception & Guest Experience

  • Serve as the primary point of contact for anyone visiting the office, greeting and registering guests and managing the front desk during office hours

  • Own badge and key fob management for employees and guests, including issuing, deactivating, and troubleshooting building access

  • Answer general employee questions about the office and space

  • Maintain and administer the desk and room booking software (e.g., Kadence), including user setup, configuration, and troubleshooting

Event Planning & Catering

  • Own planning and execution of in-office events, team lunches, celebrations, and offsites hosted in the Boston office

  • Manage catering orders and vendor coordination for events, including setup and breakdown

People Team Support

  • Assist the People team with leadership meeting coordination, including scheduling, logistics, and materials preparation

  • Coordinate travel arrangements for leadership and other team members as needed

  • Support candidate experience during the hiring process, including interview scheduling and day-of coordination

  • Assist with onboarding logistics for new hires, including first-day setup and coordination with the People team

  • Partner with the IT team on onboarding (equipment setup, system access) and day-to-day employee tech support needs

  • Support employee recognition and gifting programs, including birthdays, work anniversaries, and other milestone moments

  • Provide general administrative and scheduling support to the People team as needed

Who you are

  • 1 to 3 years of experience in an office management, office coordination, administrative, or HR/People support role

  • Comfortable managing multiple vendors, stakeholders, and priorities independently

  • Strong organizational skills and follow-through on recurring tasks (ordering, invoicing, scheduling)

  • Clear, friendly communication for a front-facing role, with both employees and outside visitors

  • Discretion in handling confidential or sensitive information, such as candidate and employee details

  • Proficient with Microsoft 365 (Outlook, Teams, Word, Excel)

Nice to have

  • Prior experience administering a desk/room booking platform (e.g., Kadence) or similar workplace software

  • Experience supporting HR or People team functions, such as onboarding or interview scheduling

  • Experience coordinating travel arrangements

  • Comfortable lifting and moving light office and event supplies (up to approximately 25 lbs)

You might thrive in this role if you...

  • Like being the go-to person who makes an office feel put together and welcoming

  • Enjoy juggling different types of work across a single day, from vendor calls to event setup to calendar coordination

  • Take initiative on small fixes without waiting to be asked

  • Build good relationships with vendors, building staff, and colleagues across the company

  • Care about the details that make someone's first day, an interview, or a team event go smoothly

Location: This role is based in our Boston office located in Seaport. This is a full-time, hybrid role, onsite Tuesday through Thursday at minimum, with flexibility on remaining days.

About us

At Foley, we’re reimagining how safety-sensitive industries hire, stay compliant, and manage risk. We’ve evolved into a modern SaaS company with an all-in-one, AI-ready platform that helps transportation, construction, distribution, and utility businesses operate faster, smarter, and safer.

As we continue to grow, we’re looking for curious, strategic thinkers who thrive in complexity, are motivated by making an impact, and want to join a team that’s passionate about building great products and supporting customers. Our core values — Teammateship, Grit, and Innovation — guide everything we do. Whether we’re collaborating internally or helping customers, we approach every challenge with optimism, humor, and a shared commitment to success.

Benefits
Foley offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program.

Equal Employment Opportunity
Foley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.

Reasonable Accommodations
If you require a reasonable accommodation during the application or interview process, please contact us at [email protected]

Employment Status
Employment with Foley is on an at-will basis. Nothing in this job posting or in future communications should be construed as a contract of employment.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Privacy Policy: Please see our Applicant Privacy Policy for more information on how Foley processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Skills Required

  • 1 to 3 years of experience in office management, office coordination, administrative, or HR/People support
  • Ability to manage multiple vendors, stakeholders, and priorities independently
  • Strong organizational skills and follow-through on recurring tasks
  • Clear, friendly communication for a front-facing role
  • Discretion handling confidential or sensitive candidate and employee information
  • Proficiency with Microsoft 365, including Outlook, Teams, Word, and Excel
  • Experience administering a desk or room booking platform such as Kadence
  • Experience supporting HR or People team functions, including onboarding or interview scheduling
  • Experience coordinating travel arrangements
  • Ability to lift and move office and event supplies up to approximately 25 pounds

Foley Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Foley and has not been reviewed or approved by Foley.

  • Retirement Support A 401(k) plan with company match is offered. Retirement savings are part of the standard package alongside core insurance.
  • Parental & Family Support Parental leave and family medical leave are included. Language in public listings characterizes parental leave as generous.
  • Wellbeing & Lifestyle Benefits Wellness resources and an employee assistance program are available, with extras such as legal assistance, company events, and a student‑loan repayment perk in some cases. These benefits supplement core health coverage and time off.

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The Company
HQ: Hartford, Connecticut
290 Employees
Year Founded: 1992

What We Do

At Foley, we’re reimagining how safety-sensitive industries hire, stay compliant, and manage risk. We’ve evolved into a modern SaaS company with an all-in-one, AI-ready platform that helps transportation, construction, distribution, and utility businesses operate faster, smarter, and safer. Working alongside the transportation, construction, manufacturing, and other safety-sensitive industries, Foley is a trusted platform to help hire better drivers, faster and lower risk for fleets of all sizes. Whether you are the sole driver or have a nation-wide team behind the wheel, Foley's software can streamline required files and employee screening. We transform insight into actionable data that changes the way insurers, contractors, and auditors view your fleet risk.

Why Work With Us

We’re looking for curious, strategic thinkers who thrive in complexity, are motivated by making an impact, and want to join a team that’s passionate about building great products and supporting customers. Our core values - Teammateship, Grit, and Innovation - guide everything we do.

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