Corporate Strategy Manager

Corporate Strategy at Citizens sits at the core of the enterprise - partnering directly with the CEO and Executive Committee (ExCo) to shape the strategic direction of the bank. The team drives the highest-priority decisions across Citizens, identifying growth opportunities, driving transformation and go-to-market initiatives, and strategically embedding innovation to position CFG for long-term competitive advantage.

As a Corporate Strategy Lead (Vice President), you will own and drive high-profile, cross-enterprise strategy projects and strategic deep dives spanning Consumer, Commercial, and Private Banking. You will work on the issues that matter most - evaluating new growth vectors, pressure-testing strategic priorities, and translating insight into action at the highest levels of the organization.

This is a high-visibility role with direct exposure to the Executive Committee, Board of Directors, and senior leaders across every business line. You will not just observe strategy - you will shape it, influence the bank's direction, and drive outcomes that define Citizens' future.

Key Responsibilities:

• Lead high-impact strategic projects end-to-end - from defining the problem statement and structuring the analytical approach, managing workstreams, engaging stakeholders and subject matter experts, to synthesizing findings into actionable executive-level recommendations.
• Drive mobilization and execution of strategic initiatives - developing implementation roadmaps, defining ownership and governance, establishing review cadences, and preparing leadership for key decision points.
• Conduct competitive intelligence and peer benchmarking - analyzing peer strategy, financial performance, and market positioning to sharpen Citizens' strategic narrative and identify areas of differentiation or opportunity.
• Identify and advance opportunities to embed GenAI/AgenticAI capabilities as an accelerator of strategy - staying abreast of new technologies and use cases relevant to the enterprise strategy agenda.
• Serve as a strategic thought partner to the Executive Committee and cross-functional leaders across Consumer, Commercial, Private Bank, Risk, and Corporate Finance - maintaining a forward-looking view on industry trends and the evolving financial services landscape to drive strategic alignment, surface growth opportunities, and inform enterprise-level decision-making.
• Architect the annual Strategic Plan and own the development of executive-quality materials across the enterprise's most critical forums - including the Board of Directors' two-day strategic planning offsite, monthly ExCo strategic updates, annual ELG presentations, and other senior leadership sessions.
• Mentor and develop junior team members - providing structured guidance on problem-solving, communication, and strategic thinking to build the next generation of enterprise strategists.

Experience, Skills and Competencies:

• High-performer with sharp analytical and strategic instincts - recent experience at a top-tier management consulting firm (MBB or equivalent) or in a corporate strategy function required; financial services or banking experience is a strong plus.
• Ability to navigate complex, high-impact projects in fast-paced environment - comfortable with ambiguity, able to structure problems independently, and skilled at driving toward clear recommendations under time pressure.
• Intellectual curiosity and passion for financial services - genuinely energized by understanding how banks create value, how markets evolve, and where disruption creates opportunity.
• Strong financial and business acumen - ability to interpret financial statements, key banking metrics (e.g., NII, fee income, efficiency ratio, RORC), and translate financial performance into strategic implications.
• Exceptional communicator with executive presence - ability to distill complex analyses into crisp, board-ready narratives and influence senior stakeholders across a highly matrixed organization.
• Relationship-driven collaborator - experience building trusted partnerships across business lines and functions to drive alignment and enterprise-level outcomes.
• Effective coach-player leader - ability to simultaneously lead the work and develop a small team (2–3 analysts), providing structured mentorship on problem-solving, storytelling, and analytical rigor.
• Proficiency with Microsoft suite (deep Excel and PowerPoint skills required) and demonstrated fluency with GenAI tools to accelerate analysis, research, and content development.

Education and Certifications:

• Bachelor's degree required; MBA or equivalent advanced degree preferred
• 7–10 years of relevant experience post-undergrad, or 3–5 years post-MBA - ideally spanning top-tier management consulting, corporate strategy, or financial services

To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.

Hours and Work Schedule: (4 days in office, 1 day remote)

Hours per Week: 40

Work Schedule: Monday-Friday

Work Location(s): Boston, MA, New York, NY

Pay Transparency

The salary range for this position is $142,000-$186,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.