At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.
Your New Role
As Receptionist, you will support the front of house operations for our Melbourne office. You will greet visitors, help maintain an efficient and well-maintained reception area and work closely with colleagues across AustralianSuper offices to support a ‘one fund’ culture.
Key duties include but are not limited to;
Greet guests and undertake general reception duties, responding promptly to queries, building rapport and creating a positive impression for visitors.
Set up meeting rooms for internal and external visitors, including setting up and testing video conferencing facilities.
Provide effective office support, including organising meetings and teleconferences, catering, expense management, filing, correspondence and invoicing.
Assist with the procurement of appropriate stationery when required.
Liaise with vendors and suppliers, including arranging payment of invoices and resolving issues that arise.
Work collaboratively with the team, sharing information and contributing proactively and flexibly.
Identify and communicate opportunities for process improvement.
Provide local knowledge to assist colleagues in other offices arranging travel to the Melbourne office.
What You’ll Need
Previous experience in a front of house role requiring a high level of customer or client interaction.
Exceptional verbal communication skills and the ability to build rapport quickly.
Proficiency in Microsoft Office, including Word, Excel and PowerPoint, with experience editing and formatting complex documents.
Experience with relationship management tools.
Demonstrated organisational skills and the ability to work proactively and autonomously.
Ability to collaborate effectively with people at all levels and across teams.
Excellent verbal and written communication skills.
Demonstrated ability to work under pressure and manage multiple conflicting priorities within specified timeframes.
Relevant qualifications in office management, hospitality or business administration are advantageous.
Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.
We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.
What’s Next
Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.
AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy.
https://www.australiansuper.com/careers/candidate-privacy-notice
Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.
Skills Required
- Previous experience in a front-of-house role with significant customer or client interaction
- Exceptional verbal communication and rapport-building skills
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
- Experience editing and formatting complex documents
- Experience with relationship management tools
- Strong organizational skills and ability to work proactively and autonomously
- Ability to collaborate effectively across teams and organizational levels
- Excellent verbal and written communication skills
- Ability to work under pressure and manage conflicting priorities within deadlines
- Relevant qualification in office management, hospitality, or business administration
What We Do
AustralianSuper is for everyday Australians and businesses; we help invest members’ money to create the best possible retirement outcomes for members. More than 3 million members and 440,000 businesses trust us to invest more than AU$270 billion on their behalf. One in 8 working Australians are a member of AustralianSuper, the nation’s largest superannuation fund. Our size has given us the ability to leverage significant investment opportunities for long term performance and low fees that are passed on to our members. With services and advice that simplify super for business including a free clearing house, secure online transactions, dedicated relationship managers, education and help. It’s easy to see why we’ve been a top performing fund. ----------------------------------------------------------------------------------------- AustralianSuper is not responsible for other user's comments. We reserve the right to delete any comments that are not in line with our community standards. By participating in the AustralianSuper’s LinkedIn community, you agree to adhere to our House Rules: ausup.me/HouseRules ______________________________________________________________________________________ Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. Reference to any awards and ratings are only one factor to be taken into account when choosing a super fund. The information posted by AustralianSuper may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.
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