- Media and PR Support: Manage outreach, press materials, briefing prep, follow-up, and day-to-day coordination with an external PR agency. Keep press relationships warm and the pipeline moving.
- Social and Executive Content: Draft, edit, package, and route content for corporate and executive social channels. Support thought leadership development and content distribution across LinkedIn and other platforms.
- Website Content: Partner with the Web team to scope, route, and manage copy updates and related page changes. Keep the site current and aligned to the platform narrative as it evolves.
- Content Development and Editing: Write and edit across formats: blogs, bylines, executive talking points, web copy, customer story support, and other Corporate Marketing deliverables. Own pieces end-to-end—not just support in the background.
- Cross-Functional Coordination: Keep work moving across Product Marketing, Content, Web, executives, and subject matter experts. Flag risks, bottlenecks, and missing inputs early so nothing stalls.
- Speakers’ Bureau Support: Evaluate speaking events and opportunities, manage proposal submissions, and coordinate preparation and logistics when speakers are selected.
- AI-Assisted Content Workflows: Use approved agents and workflows to accelerate drafting, repurposing, and first-pass review. Apply strong editorial judgment to both human- and AI-generated content—speed without lowering the bar.
- Content Operations: Help build and maintain a lighter, AI-enabled process around intake, review routing, deadlines, version control, and handoffs. Bring structure to a function that’s still building its operating model.
- 7+ years across corporate communications, content marketing, editorial, PR, or related B2B marketing roles
- Strong writing and editing skills across multiple formats and audiences
- Experience working with or alongside a PR agency
- Comfort partnering with digital or web teams on content updates
- Strong project management instincts; ability to juggle multiple priorities without losing quality
- Experience using AI tools or agents in content workflows, with clear judgment about where human review is required
- B2B SaaS or enterprise technology experience strongly preferred
- Proficiency with Asana preferred; comfort with Glean and Claude a plus
- Low-ego, highly responsive, collaborative—comfortable in an environment where priorities shift, and ownership lines are still being clarified
Skills Required
- 7+ years across corporate communications, content marketing, editorial, PR, or related B2B marketing roles
- Strong writing and editing skills across multiple formats and audiences
- Experience working with or alongside a PR agency and managing media outreach
- Ability to draft, edit, package, and own content end-to-end (blogs, bylines, executive talking points, web copy)
- Comfort partnering with digital or web teams to scope and manage website content updates
- Strong project management instincts; ability to juggle multiple priorities and flag risks/bottlenecks
- Experience using AI tools or agents in content workflows with sound editorial judgment
- Low-ego, highly responsive, collaborative; comfortable with shifting priorities and unclear ownership
- B2B SaaS or enterprise technology experience
- Proficiency with Asana
- Comfort with Glean and Claude
What We Do
BigPanda is the only Event Correlation and Automation platform built for domain-agnostic AIOps. We transform how IT teams prevent outages and resolve incidents by turning data into insights and action. Without BigPanda, IT Ops and DevOps teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments. This results in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. Fortune 500 enterprises such as Intel, Cisco, United, Nike, Marriott and Expedia rely on BigPanda to prevent outages, reduce costs, and give their teams time back for digital transformation. BigPanda helps organizations take a giant step towards Autonomous IT Operations by turning IT noise into insights and manual tasks into automated actions. BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, Battery Ventures, Greenfield Partners and Insight Partners. Visit www.bigpanda.io for more information.
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