Corporate HR Services Business Partner

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be! 

About this job

This member of the Home Office HR Services team serves as a strategic business partner across assigned Home Office departments to strengthen their talent bench, engage and develop associates, and ensure we effectively mitigate HR risk.  This is done through effectively building relationships at all levels of the organization, understanding the needs of assigned business partners, and helping business partners meet those needs while ensuring alignment with the broader HR strategy and Company vision. 

What you will do

• Build and maintain strong effective partnerships with the leadership teams, management and associates, and develop a position of influence to maintain the valued CarMax culture.  Establish and maintain trust with associates at all levels across the business.
• Provide leadership and support to all levels of leadership on policy interpretation, performance management, associate relations, talent management, development and other associate matters.
• While partnering with CarMax Centers of Excellence, execute effective oversight of CarMax’s compensation, benefits, talent management, organization structure, associate relations processes and initiatives, while doing so with a customer service mindset.
• Manage and oversee company development programs, and ensure effective utilization to build and maintain a bench to meet the organizations needs now, and in the future.
• Analyze Human Resources metrics to recognize trends and work with business partners to address opportunities.

Qualifications and Requirements

• 3+ years of related Human Resources experience
• For internal candidates only:  Associates must have successfully completed the Develop phase of MDP
• HRCI/SHRM certification preferred
• Demonstrated experience with change management, leading others through change, and influencing across all levels of the organization
• Demonstrated experience with evaluating root cause(s) to multi-layer problems and identifying impacts beyond the immediate team/department
• Demonstrated experience with communicating both simple and complex messages in a manner that is clear, persuasive, and sincere, at all levels of the organization
• Proficiency with Microsoft Office

• Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement   

• Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. 

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.