Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about:
The Commercial Counsel is a key legal consultant for the U.S. division of the company’s North America (NAM) Legal team. You’ll primarily work with the Revenue, Privacy/Security, Compliance, Finance, and the Shared Services Center teams. The Commercial Counsel is an individual contributor role, with occasional support to help manage the Legal Intern team.
What you'll do:
Work with and advise departments directly on commercial matters; able to provide entrepreneurial, pragmatic, business-oriented advice related to their commercial contracts.
Negotiate all types of commercial agreements with a primary focus on inbound and outbound commercial agreements such as MSAs, SOWs, NDAs, etc.
Collaborate with the Legal team/peers to identify opportunities to centralize knowledge and create scalable processes that increase visibility, expedite communication, provide better alignment, and smooth execution of legal functions.
Maintain and improve existing contract templates and manage contract databases.
Draft, redline, and negotiate a wide range of complex commercial agreements with a solution-oriented approach.
Issue spotting and contracts planning.
Possess excellent legal and business judgment with the ability both to assess relevant, material risks quickly and communicate those risks to business partners in layperson’s terms and language.
Develop or improve playbooks and refine processes for commercial contracting activities.
Maintain strong, collaborative relationships with internal business partners and stakeholders across teams/departments.
Take interest in learning new things with a willingness to jump in and help colleagues get things done.
Manage a workload in a high-pressure environment with competing demands.
What makes you a strong fit:
Active membership and in good standing with the Illinois State Bar.
5 to 7 years (or more) of significant transactional experience in commercial contract support (e.g., NDAs, MSAs, SOWs, vendor agreements, procurement, service, Customer/Sales Agreements, etc.). Business savvy mindset who understands revenue-generating deals.
Law firm or in-house corporate law experience preferred.
Experience in the Telecommunications or CPaaS industry and knowledge of telecom regulations (e.g., form 499 or related) highly preferred. Previous experience working with those types of industry clients highly preferred as well.
Strong communication skills, both written and verbal. Detail-oriented. Strong negotiation skills a must.
Project management experience a plus.
Utilizes technology and tools such as Salesforce, WestLaw, LexisNexis, and O365 Suite (e.g., SharePoint, Outlook, Teams, etc.).
Implementing/utilizing contract lifecycle management systems a plus.
Ability to work both independently and collaboratively with others.
Thrives working in a fast-paced, high-growth tech company!
Why you'll love it here:
Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Salary range - $145,000 to $160,000 base salary annually (the selected candidate's salary will be based on a variety of factors, including job-related knowledge, experience, education, skillset, and internal equity).
Benefits & Perks –Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Fourteen (14) paid holidays annually.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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