Corporate Counsel – Consumer Litigation

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T-Mobile is seeking a highly motivated and collaborative Corporate Counsel to join its Legal team, supporting consumer litigation and dispute resolution matters. This role will be a key member of the Consumer Litigation team, responsible for managing a high-volume docket of consumer disputes, including litigation and arbitration.
The ideal candidate is a business-minded attorney who thrives in a fast-paced environment, takes ownership of matters end-to-end, and delivers practical, risk-based legal guidance. This role partners closely with internal stakeholders across Care, Executive Response, and other customer-facing teams to support T-Mobile’s commitment to exceptional customer experience while effectively managing legal risk

What You’ll Do

• Manage a high-volume docket of consumer litigation and arbitration matters, including individual federal and state claims, small claims matters, and arbitrations
• Serve as a hands-on attorney on assigned matters, including developing case strategy, actively assisting with all aspects of litigation, and driving resolution
• Oversee and strategically direct outside counsel, ensuring alignment with company consumer litigation and arbitration strategy, while ensuring efficient use of resources
• Partner cross-functionally with Care, Executive Response, and other business teams to resolve disputes and improve customer outcomes
• Identify trends and recurring consumer issues and proactively advise the business on risk mitigation and process improvements
• Support small claims and arbitration programs, including preparing internal stakeholders and, where appropriate, handling aspects of matters directly.
• Assist in managing individual and mass arbitration matters and aligning with the broader consumer litigation strategy
• Evaluate when to handle matters internally versus leveraging outside counsel, with a focus on efficiency and effectiveness
• Contribute to continuous improvement of litigation processes, tools, and strategies to enhance scalability and consistency

The Experience You’ll Bring

• Juris Doctor (JD) from an accredited law school
• Active bar membership in at least one U.S. jurisdiction and willingness to get a Kansas Bar License
• 2-4 years of experience as a business attorney, with relevant in-house and/or top law firm transitional experience.
• Preferred 4–7 years of relevant legal experience, with a focus on consumer litigation, arbitration, or dispute resolution
• Experience managing a high-volume docket and balancing competing priorities
• Demonstrated ability to independently handle litigation matters and work effectively managing outside counsel
• Strong business judgment and ability to provide practical, solution-oriented legal advice
• Excellent written and verbal communication skills
• Highly organized, proactive, and able to anticipate issues and drive efficient outcomes
• Experience in telecommunications, consumer protection, or similarly regulated industries is a plus

Why You’ll Love Working Here

• You’ll play a key role in shaping how T-Mobile manages consumer disputes at scale
• You’ll be part of a collaborative, high-impact legal team that partners closely with the business
• You’ll have the opportunity to drive meaningful improvements in processes, strategy, and customer experience

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $141,680 - $255,530

National Base Pay Range: $123,200 - $222,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ354244¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.