Corporate Contract Administrator
JOB TITLE: Corporate Contract Administrator
REPORTS TO: Director of Network Management
The Corporate Contract Administrator manages and negotiates out-of-network single case agreements to support access and reimbursement for non-contracted patient care. This position ensures agreements are executed in a timely, accurate manner and in collaboration with internal and external stakeholders as well as working on making the turn around time to treating patients quicker with the use of Letters of Agreements and becoming par providers.
- Negotiate and secure SCAs with commercial, Medicaid, and out-of-state payors in a timely and accurate manner, ensuring agreements support both patient access and financial sustainability.
- Negotiate and secure LOAs and payer agreements in a timely and accurate manner to prevent delays in patient access and revenue recognition.
- Assist with facility credentialing needs such as application, follow-up, and finalization.
- Proactively work to increase LOA volume and streamline approval turnaround times.
- Track agreement lifecycles to prevent funding gaps and ensure continuity of coverage.
- Assist Director in developing strategies to bring additional payers or programs in-network.
- Provide support during payer negotiations, including gathering data, benchmarking rates, and preparing contract documentation.
- Partner with CEOs, clinical leadership, Utilization Review, and Finance to align service scope, reimbursement terms, and prior authorization requirements.
- Maintain proactive communication with payer case managers and contracting representatives to expedite agreements and resolve issues pre- and post-admission.
- Maintain accurate records of all agreements, negotiations, and outcomes to support transparency, audit readiness, and leadership oversight.
- Ensure compliance with credentialing and payer requirements to guarantee enforceable agreements.
- Collaborate with internal stakeholders—including CEOs, clinical leadership, Utilization Review, and Finance—to align service scope, reimbursement rates, and authorization requirements.
- Support departmental initiatives and projects assigned by the Director of Network Management.
EDUCATION
- Bachelor’s degree in Healthcare Administration, Business, or related field preferred.
EXPERIENCE
- 2+ years of experience in healthcare contracting, payer relations, or revenue cycle operations.
- Prior experience negotiating SCAs or managing out-of-network payor arrangements preferred.
- Understanding of payor credentialing process
SKILLS
- Strong negotiation and problem-solving abilities.
- Excellent communication and interpersonal skills for payer and internal collaboration.
- High attention to detail and organizational skills.
- Proficient in Microsoft Office, payer portals, and EMR systems.
The Corporate Contract Administrator must maintain professionalism, persistence, and diplomacy when engaging with payors and internal stakeholders. Collaboration and timely communication are essential to support patient access and financial performance.
- Regular use of computer, phone, and office equipment.
- Specific vision requirements for screen-based work.
- Minimal lifting required.
- Regular attendance and punctuality required.
Skills Required
- Bachelor's degree in Healthcare Administration, Business, or related field
- 2+ years of experience in healthcare contracting, payer relations, or revenue cycle operations
- Prior experience negotiating single case agreements or managing out-of-network payor arrangements
- Understanding of payor credentialing process
- Strong negotiation and problem-solving abilities
- Excellent communication and interpersonal skills
- High attention to detail and organizational skills
- Proficient in Microsoft Office, payer portals, and EMR systems
What We Do
Since 1992, Nexus Health Systems has provided specialty care for patients with medical, behavioral, and psychiatric needs. With a network of hospitals and medical-model residential treatment centers across Texas, Nexus offers innovative programming designed to stabilize and empower children, teens, and adults facing some of the most challenging diagnoses, including autism and related neurodevelopmental disorders, Prader-Willi Syndrome, neurological injuries and illnesses, and other medically complex conditions. Our interdisciplinary teams work collaboratively to deliver fully integrated, whole-person care. By comprehensively addressing the full spectrum of patient needs, we reduce hospital readmissions and drive better long-term outcomes. At Nexus, we are committed to helping individuals return to lives of productivity and meaning — because we’re mending minds.
