The Role
The Corporate Communications Manager manages internal communications, creates content for PR and awards, and leads CSR initiatives. Requires strong writing and storytelling skills.
Summary Generated by Built In
Job Summary:
We are seeking a talented and versatile Corporate Communications Specialist to join our team. The ideal candidate will be responsible for managing internal communications, creating compelling content for PR and awards submissions, and leading communication efforts for Corporate Social Responsibility (CSR) initiatives. This role requires excellent writing and storytelling skills, creativity, and the ability to communicate effectively across various mediums.
Key Responsibilities:
Internal Communications:
- Draft and distribute company-wide announcements, HR memos, and other internal communications.
- Develop and maintain internal communication channels.
- Ensure consistent messaging across all internal platforms.
- Draft and distribute company-wide announcements, HR memos, and other internal communications.
Press Release and Award Submissions:
- Create engaging press releases and business award entries.
- Develop marketing collateral to support business objectives.
- Collaborate with various departments to gather information and craft compelling narratives.
- Create engaging press releases and business award entries.
Social Media Management:
- Create and curate content for company social media platforms related to press, awards, and employee engagement activities.
- Monitor social media trends and adapt strategies accordingly.
- Create and curate content for company social media platforms related to press, awards, and employee engagement activities.
Corporate Social Responsibility (CSR):
- Coordinate and support CSR initiatives.
- Develop communications around CSR activities.
- Liaise with community partners and internal stakeholders for CSR projects.
- Collaborate with and support OP360's Business Resource Groups (BRGs) in their initiatives.
- Align CSR efforts with BRG goals to enhance company-wide diversity, equity, and inclusion efforts.
- Create content highlighting BRG activities and their impact on the company and community.
- Assist in organizing and promoting BRG events and programs.
- Coordinate and support CSR initiatives.
Requirements
Qualifications:
- Bachelor’s degree in Communications, Journalism, Marketing, or related field.
- 3-5 years of experience in corporate communications or a related role.
- Excellent writing and editing skills.
- Proficiency in various social media platforms and content management systems.
- Strong interpersonal and communication skills; must be able to build professional working relationships with the team, stakeholders, and external partners.
- Ability to manage multiple projects and meet deadlines.
- Experience with CSR initiatives is a plus.
Skills:
- Creative thinking and problem-solving abilities.
- Attention to detail and accuracy.
- Adaptability to changing priorities and deadlines.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Knowledge of graphic design software (e.g., Canva, Adobe Creative Suite) is a plus.
- Knowledge of WordPress is a plus.
Skills Required
- Bachelor's degree in Communications, Journalism, Marketing, or related field
- 3-5 years of experience in corporate communications or a related role
- Excellent writing and editing skills
- Proficiency in various social media platforms and content management systems
- Strong interpersonal and communication skills
- Ability to manage multiple projects and meet deadlines
- Experience with CSR initiatives
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The Company
What We Do
OP360 is a US-headquartered BPO provider offering intelligent customer experience and outsourcing solutions. They partner with ambitious global brands to make scaling easy, specializing in customer support, back-office operations, and AI services across diverse industries.
