Corporate Account Manager

Posted 3 Days Ago
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Charlotte, NC, USA
In-Office
Senior level
Security • Industrial
The Role
Manage existing and prospective customer relationships for fire protection services. Responsibilities include ensuring customer satisfaction, prospecting for new business, expanding service opportunities, preparing proposals for major and multi-location accounts, negotiating retrofit and new construction projects, and maintaining sufficient sales growth. The role requires fire protection knowledge, construction document interpretation, customer service, organization, project prioritization, and travel.
Summary Generated by Built In

About Us:

Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and mercantile facilities.

Join Our Growing Team:

As we expand across VA, NC, SC, GA, AL, TN, and TX, we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

Benefits:

In addition to standard benefits, new employees are eligible for Eagle Fire Perks:

  • $2,000 Employee Referral Program
  • Relocation Assistance
  • Employee and Family Medical Coverage with low employee contribution rates
  • 401k with company match
  • Company paid Life & Disability insurance.
  • Apprenticeship opportunities
  • Boot Reimbursement (1x a year)
  • Employee Assistance Program
  • 10 Paid Holidays
  • NICET Test Reimbursement
  • Tuition Reimbursement
  • Uniforms Provided

POSITION SUMMARY:

Act as the primary contact for the Company’s existing and potential customers. Responsible for ensuring customer satisfaction with delivered services, prospecting for new customers, and expanding service opportunities. Prepares proposals for large contracts, high-profile customers and multiple location accounts, including negotiated retro-fit/new construction projects. Secures a sufficient and expanding sales base to meet the growth needs of the Company.

JOB SPECIFICATIONS:

  • Must exhibit characteristics consistent with encouraging Team concept.
  • Must possess excellent written and oral communication skills.
  • Must be able to speak, read and write English fluently.
  • Must possess a practical knowledge of fire protection codes and standards.
  • Must possess the ability to read and interpret construction documents and shop drawings.
  • Must provide quality customer service.
  • Must be a self-starter and possess the ability to work alone.
  • Must possess excellent organizational skills.
  • Must maintain a valid driver’s license and acceptable driving record.
  • Must handle multiple projects and identify priorities.
  • Must interact well with all levels of individuals, internally and externally.
  • Must maintain a positive and professional demeanor.
  • Must possess the ability to handle change, resolve conflict and solve problems as they arise with minimal direction.
  • Must possess excellent computer skills to include Microsoft Office Professional programs and estimating program in Excel.

EDUCATION AND EXPERIENCE:

  • Minimum 2 (two) years college experience, plus
  • Seven (7) years of experience in fire protection systems, plus
  • Minimum Level II NICET certification in desired field required (or the ability to obtain Level II within the first year of employment), OR
  • The equivalent combination of education and experience.

PHYSICAL REQUIREMENTS:

  • Must be able to lift and move objects weighing up to 50 pounds, work from heights above 10 feet, and work in confined areas.
  • Must be able to lift, crouch, reach, handle, push and pull.
  • Must be able to drive a vehicle.
  • Must be able to travel out of town.
  • Must be able to sit for long periods of time.
  • Must be able to use a telephone, computer and other office equipment.
  • Must be able to work in extremely cold and extremely hot temperatures.
  • Must be able to work while exposed to loud sounds and noise levels.

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.

Skills Required

  • Minimum two years of college experience or equivalent combination of education and experience
  • Seven years of experience in fire protection systems or equivalent experience
  • Minimum Level II NICET certification in the desired field, or ability to obtain Level II within the first year
  • Practical knowledge of fire protection codes and standards
  • Ability to read and interpret construction documents and shop drawings
  • Excellent written and oral English communication skills
  • Valid driver's license and acceptable driving record
  • Excellent computer skills, including Microsoft Office Professional and Excel
  • Ability to travel out of town
  • Ability to lift and move objects weighing up to 50 pounds, work above 10 feet, and work in confined areas
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The Company
245 Employees
Year Founded: 1987

What We Do

Eagle Fire Inc. provides fire protection and life safety solutions for commercial, industrial, government, and mercantile facilities throughout the Southeast. Its services include fire alarm and sprinkler systems, access control, special-hazard systems, fire extinguishers, and fire-protection systems management. The company describes its mission as creating cutting-edge solutions that empower businesses and individuals, while promoting an innovative, collaborative, and growth-oriented work environment.

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