Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.
Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.
Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.
Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.
How you will impact the organization…
The CorpIT Engineer IV is responsible for the design, implementation, and maintenance of the company's corporate systems infrastructure. This includes the physical systems infrastructure as well as the virtual systems infrastructure. The CorpIT Engineer will work closely with the other members of the Corp IT team to ensure that corporate systems infrastructure is reliable, secure, and scalable.
The value you will deliver…
- Design, implement, and maintain the company's multi-platform corporate systems infrastructure.
- Manage physical and virtual systems including Windows Server, RDS, and related Active Directory functions.
- Support for Back Office apps: Prophix, Oracle Financials, Mitel, Salesforce, and proprietary applications.
- Maintain an accurate inventory of all physical and virtual assets by location.
- Manage colocation infrastructure within DCIM and ITAM provisioning and tracking software, such as Jira Insight.
- Vendor management, inventory control, maintenance coordination, logistics, and license management.
- Monitor all corporate systems for performance and security issues.
- Troubleshoot corporate infrastructure problems and resolve outages whenever encountered.
- Implement security patches and updates adhering to current best practices.
- Build upon efficiencies and automation to improve SLAs and responsiveness to business needs.
- Participate in an on-call rotation, providing support during off hours for incident escalation and resolution.
- Develop standards (e.g. naming conventions, system configuration, methods and practices, etc.) for server assets.
- Promote teamwork within the team and foster cooperation with other groups and departments.
- Resolve open service requests and maintain accurate status in the Jira ticketing system in a timely manner.
- Prepare project documentation, status reporting, and procedural reports as required.
- Communicate information through effective written and oral communication and presentations.
- Prepare and manage project budgets. This includes expenses as well as capital budget items.
- Participate in change and production control processes.
- Work with the other members of the Operations team to ensure that the corporate infrastructure is reliable, secure, and scalable
- Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.
What you will bring to the table…
- 5+ years of experience as a Systems Administrator in a multi-platform environment.
- 4+ years experience with remote and international support strategies.
- 3+ years of experience as a Systems Administrator in a cloud-resident SaaS organization.
- 3+ years experience designing and implementing highly available enterprise applications utilizing shared storage technologies (NetApp a plus).
- 3+ years experience designing and implementing projects including Windows AD, Azure, RDS, SQL and AWS technologies.
- Current working experience with Google Workspace and Azure Active Directory.
- Design, implement, and maintain the company's multi-platform corporate systems infrastructure.
- Manage remote physical and virtual systems including Windows and Linux Server, RDS, and related Active Directory functions.
- Support for Back Office apps: Google Workspace Enterprise, OneLogin, Secret Server, Oracle Financials, Salesforce, and proprietary applications.
- Maintain an accurate inventory of all physical and virtual assets by location.
- Manage colocation infrastructure within DCIM and ITAM provisioning and tracking software, such as Jira Insight.
- Vendor management, inventory control, maintenance coordination, logistics, and license management.
- Monitor all corporate systems for performance and security issues.
- Troubleshoot corporate infrastructure problems and resolve outages whenever encountered.
- Implement security patches and updates adhering to current best practices.
- Build upon efficiencies and automation to improve SLAs and responsiveness to business needs.
- Participate in an on-call rotation, providing support during off hours for incident escalation and resolution.
- Develop standards (e.g. naming conventions, system configuration, methods and practices, etc.) for server assets.
- Promote teamwork within the team and foster cooperation with other groups and departments.
- Resolve open service requests and maintain accurate status in the Jira ticketing system in a timely manner.
- Prepare project documentation, status reporting, and procedural reports as required.
- Communicate information through effective written and oral communication and presentations.
- Prepare and manage project budgets. This includes expenses as well as capital budget items.
- Participate in change and production control processes.
- Work with the other members of the Operations team to ensure that the corporate infrastructure is reliable, secure, and scalable.
- MCSA, MCSE, or equivalent certifications
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team.
- Strong communication and documentation skills.
You will stand out if you also have…
- Bachelor's degree in Computer Science or a related field.
- Knowledge of Ansible or a similar server deployment automation tools.
- UNIX/LINUX, NetAPP administration experience.
- AWS Certified SysOps Administrator
Additional details…
- Location requirements: Fully remote within the US
- Travel requirements: Up to 20% travel. Ability to travel to DTLA & Chandler AZ, as needed
- Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
- Technology requirements: Reliable, high speed internet
- Eligible for sponsorship: No
The salary range for this role is $100,000-$110,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.
We are not accepting agency submissions for this role.
To learn more about us visit consensus.com
Top Skills
What We Do
A public company, founded over 25 years ago, Consensus is the global leader in digital cloud and fax technology. Focusing in the healthcare space, we use interoperability to unify multiple systems that wouldn’t otherwise talk to each other.
With exciting new initiatives on the horizon, we are continuing our strategic expansion. Read on to learn why now is the ideal time to join the Consensus team.
Consensus leverages technology heritage to move from simple digital documents to advanced healthcare standard HL7/FHIR for secure data transport as well as Natural Language Processing (NLP)/AI to convert unstructured to structured, analytics-ready documents helping users unveil information that is meaningful and actionable.
Our interoperability suite of solutions offers a unified digital environment that optimizes workflows, provides real-time event notifications, on-demand patient query, direct secure messaging, universal APIs, NLP/AI, electronic signature and eFax HITRUST CSF® Certified digital cloud faxing. With more than 11 million users worldwide Consensus Cloud Solutions leads the industry in interoperability solutions that create operational efficiencies and enhance communications. Visit consensus.com
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
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