Then Intermedia is the place for you.
Intermedia is a leading provider of cloud communications and collaboration technology. We are fast-paced, growth-driven, and deeply people-focused. Many of our employees have grown their careers here for 10, 15, even 20+ years — and we’re just getting started.
About the Role:
The Core Systems Engineer – Automation & Platform Engineering is responsible for designing, implementing, and maintaining automated infrastructure solutions in a highly available, production environment. This role focuses on improving operational efficiency, reliability, and monitoring through scripting, automation, and modern infrastructure practices.
This is a remote position supporting a global environment.
Key Responsibilities
- Design, develop, and maintain automation solutions for infrastructure and operations
- Create and modify scripts using Python, PowerShell, and Ansible
- Apply Infrastructure as Code principles to system configuration and deployment
- Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix)
- Integrate systems using APIs (REST, JSON, YAML)
- Support virtualization platforms including VMware and Hyper-V
- Troubleshoot complex system and performance issues in production environments
- Collaborate with cross-functional teams on infrastructure projects and improvements
- Maintain source control using Git and contribute to CI/CD pipelines where applicable
- Document systems, processes, and automation workflows
Skills, Knowledge and Expertise
- Bachelor’s degree or equivalent combination of education and experience
- Strong experience with Linux administration
- Hands-on experience with Grafana, Zabbix, or similar monitoring tools
- Experience creating or maintaining dashboards, alerts, triggers, templates, or monitoring checks
- Understanding of system metrics such as CPU, memory, disk, network, services, logs, and application availability
- Hands-on experience with automation and scripting (PowerShell, Python, bash or one of them)
- Familiarity with APIs, REST, JSON, YAML, and system integration concepts
- Familiarity with Git or other source control tools
- Experience supporting production infrastructure environments
- Strong analytical, troubleshooting, and communication skills
- Ability to work independently with minimal supervision
Preferred Qualifications
- Experience with AWX, Ansible
- Familiarity with containers and orchestration technologies such as Docker or Kubernetes
- Familiarity with CI/CD pipelines (e.g., GitLab CI)
- Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf, ELK)
- Exposure to cloud platforms such as AWS or Azure
- Experience with virtualization platforms (VMware and/or Hyper-V and/or OLVM)
Why Join Intermedia
- Work on automation-first, enterprise-scale infrastructure
- Build platforms that directly improve reliability and operational efficiency
- Collaborate with highly skilled, international engineering teams
- Grow your career in a company that promotes from within
- Be part of a culture built on trust, ownership, and continuous improvement
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Located in Georgia
- Strong experience with Linux administration
- Hands-on experience with Grafana, Zabbix, or similar monitoring tools
- Experience creating or maintaining dashboards, alerts, triggers, templates, or monitoring checks
- Understanding of CPU, memory, disk, network, services, logs, and application availability metrics
- Hands-on experience with automation and scripting using PowerShell, Python, Bash, or one of them
- Familiarity with APIs, REST, JSON, YAML, and system integration concepts
- Familiarity with Git or other source control tools
- Experience supporting production infrastructure environments
- Strong analytical, troubleshooting, and communication skills
- Ability to work independently with minimal supervision
- Experience with AWX and Ansible
- Familiarity with Docker or Kubernetes
- Familiarity with CI/CD pipelines such as GitLab CI
- Experience with advanced monitoring platforms such as VictoriaMetrics, Telegraf, or ELK
- Exposure to AWS or Azure
- Experience with VMware, Hyper-V, or OLVM virtualization platforms
Intermedia Cloud Communications Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intermedia Cloud Communications and has not been reviewed or approved by Intermedia Cloud Communications.
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Healthcare Strength — Comprehensive medical, dental, vision, mental-health services, wellness programs, and an Employee Assistance Program are consistently highlighted as part of the package. Feedback suggests coverage is broad for employees and families.
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Leave & Time Off Breadth — Generous PTO, paid holidays, and parental leave are emphasized, supporting work-life balance and time away when needed. Feedback suggests these policies are a standout aspect of the total package.
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Retirement Support — A 401(k) with company match and retirement planning options are called out as meaningful financial benefits. Feedback suggests these programs are valued alongside base pay.
Intermedia Cloud Communications Insights
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
