Core Operations Specialist

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Cardiff, Wales, GBR
In-Office
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Our Core Operations department within Payment Operations is looking for committed individuals to support with the processing of incoming and outgoing funds and ensuring all clients receive the best possible service.

You will be working with our Core Operations Teams based in Europe, reporting into our Core Operations Team Leader. This role will be working UK hours 9am - 5pm, Monday to Friday. The role is offered on a hybrid basis, with 3 days spent in the office and remaining 2 days working from home.

What we expect of you, day to day:

  • Processing high volume Client Payments in our inhouse back-office system and third party banking portals
  • Maintaining high accuracy and quality while inputting Client beneficiary information.
  • Complete Know Your Customer (KYC) sender classifications on incoming funds and permitted country checks for our Collections and Receipts Flows
  • Identify and escalate any operational issues impacting client payments, ensuring they are resolved as quickly as possible.
  • Ensure all incoming funds and outgoing payments reach our clients as efficiently as possible with no delays.
  • Develop and maintain adequate knowledge of internal systems/processes and a sound understanding of external payments networks.
  • Handle your time optimally, completing all tasks within SLA
  • Work as part of a global team, embodying our values of communication and collaboration.

Qualifications

  • Ability to follow processes provided during training
  • Complete large volume data entry tasks with attention to detail and is able to work in a methodical manner
  • The ability to complete tasks within agreed timeframes
  • Ability to work in a fast paced environment with multiple tasks and workstreams
  • Strong communication, numerate, organised, and hardworking
  • Previous payments or operational processing experience in a banking or fintech environment would be welcomed

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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