Wells Fargo is seeking a Senior Digital Product Manager within Consumer Banking and Lending (CBL) to support the stability and ongoing performance of critical digital products. This role will lead the resolution of post-production defects, incidents, and business issues by partnering across product, technology, line-of-business subject matter experts, and risk teams. The ideal candidate is a self-starter with deep product management expertise and a strong understanding of the product development lifecycle. This opportunity offers meaningful impact by improving product performance and advancing reliable, customer-centered digital experiences.
Learn more about the career areas and business divisions at wellsfargojobs.com
In this role, you will:
- Serve as a subject matter resource for core banking modernization post-deployment concerns, providing product management guidance to stakeholders and senior management
- Lead or participate in moderately complex digital product initiatives involving post-production defects, incidents, business concerns, and issue resolution
- Support the design, implementation, and ongoing enhancement of processes, governance cadences, and documentation for post-deployment incident tracking, business concerns monitoring, and issue management
- Apply comprehensive product management knowledge and understanding of the product development lifecycle to assess product, technology, operational, customer, and risk impacts
- Identify and assess trends, patterns, and recurring themes in post-deployment concerns; recommend process, control, or product improvements within the functional area
- Coordinate control cadences, reporting, and related issue-management activities in partnership with product, technology, business, and risk teams
- Manage assigned COSO and control walkthrough activities and provide subject matter guidance on applicable product controls
- Maintain core banking modernization risk-mitigation activities and supporting documentation at the program and product levels
- Support governance and senior leadership reporting by clearly communicating key concern themes, emerging development risks, issue status, exceptions, and risk-mitigation activities
- Independently resolve moderately complex issues and support additional projects and requests as business priorities arise
Required Qualifications:
- 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Strong knowledge of risk management, controls, governance, and issue-management practices
- Experience supporting core banking modernization, platform conversion, or post-deployment product stabilization
- Demonstrated ability to produce accurate, thorough documentation and maintain close attention to detail
- Strong organizational and prioritization skills, with the ability to manage multiple concurrent deliverable
- Ability to collaborate and build partnership across teams and stakeholders
- Excellent verbal, written, and interpersonal communication skills, including the ability to communicate complex information clearly and professionally
Job Expectations:
- Ability to work a hybrid schedule
- Willingness to work on-site in accordance with current office requirement
- This position is not eligible for Visa sponsorship
- Ability to travel up to 5%
Posting Locations:
- 401 S Tryon St, Charlotte, North Carolina
Required location/s listed above.
Please note: Job posting may come down early due to volume of applicants
Posting End Date:
27 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 4+ years of digital product management experience, or equivalent experience, training, military experience, or education
- Strong knowledge of risk management, controls, governance, and issue-management practices
- Experience supporting core banking modernization, platform conversion, or post-deployment product stabilization
- Ability to produce accurate, thorough documentation with close attention to detail
- Strong organizational and prioritization skills while managing multiple concurrent deliverables
- Ability to collaborate and build partnerships across teams and stakeholders
- Excellent verbal, written, and interpersonal communication skills
- Ability to work a hybrid schedule and onsite according to office requirements
- Willingness to travel up to 5%
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement offerings are highlighted by a strong 401(k) with employer matching and added options like after‑tax contributions and an employee stock purchase plan, supporting long‑term savings. These features are presented as competitive elements of the total rewards package.
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Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, often starting on day one for eligible employees, with HSAs/FSAs, wellness incentives, and mental health resources available. Specialized care options, including fertility support, further enhance the health offering.
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Parental & Family Support — Paid parental leave of notable duration is available from the start of employment, alongside adoption/surrogacy/fertility programs. Caregiving and backup care resources deepen the family-oriented support.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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Employees engage in a combination of remote and on-site work.