Core Application Support Engineer

Posted 11 Hours Ago
Be an Early Applicant
Zaventem, BEL
In-Office
Mid level
Automotive • Financial Services
The Role
First-line support for the Core System MILES: handle incidents and service requests, troubleshoot and escalate to Change Teams or suppliers, prepare/test/deploy periodic updates, ensure daily system operation and user satisfaction.
Summary Generated by Built In

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Your responsibilities

The Core Application Support Engineer acts as the first contact point for the users regarding all the incidents or service requests related to the Core System MILES.

Her/His main task is to bring sustainable solutions to the identified problems. He is in charge of the good daily working of the Core Systems. If needed, she will require the Core Systems' Change Teams or suppliers' support to fix the identified problems.

Besides daily duties there are periodical updates which need to be prepared, tested and deployed in close collaboration with the Change Team.

The Core Application Support Engineer reports directly to the IT Team Leader Support Center.

Who are we looking for?

  • You have a Bachelor or a Master in ICT and a first professional experience in an equivalent function of at least 2-3 years.

  • You are fluent in English and French. Dutch would be a great asset.

  • SQL, PL/SQL are familiar to you.

  • You have an Agile mindset

  • Previous experience with MILES is a great asset

  • You have excellent communication skills.

  • You are a problem solver & have strong analytical skills

  • You are clients & results-oriented

  • You are a team player & stress-resistant

  • Any additional knowledge in business processes would be a strong asset (accounting, insurance, sales, others)

What do we offer?

Join Ayvens – Drive the Future of Mobility
At Ayvens, we’re turning mobility into more than just a destination — we’re making it a great experience. And to make that happen, we need people who make a difference.

We’re committed to helping our colleagues grow, thrive, and reach their full potential. That means:

  • providing extensive training opportunities

  • clear talent development plans

  • fair and competitive compensation

  • You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.

  • Healthy work-life balance

  • Flexible working hours

  • Possibility of homeworking several days a week

  • Thorough onboarding process and performance feedback

  • Opportunities for internal mobility

At Ayvens, we welcome fresh ideas, innovation, and open feedback. We’re building a culture where everyone has the space to be themselves and contribute to something bigger — the future of sustainable mobility.

We are Ayvens. We’re ready for what’s next.
Are you? Apply now and be part of the journey.


Why Ayvens?  


With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.


At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.


Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

Skills Required

  • Bachelor or Master in ICT
  • 2-3 years professional experience in a similar role
  • Fluent in English and French
  • Dutch language skills
  • Familiarity with SQL
  • Familiarity with PL/SQL
  • Agile mindset
  • Experience with MILES
  • Excellent communication skills
  • Strong analytical and problem-solving skills
  • Client- and results-orientation
  • Team player and stress-resistant
  • Knowledge of business processes (accounting, insurance, sales etc.)
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The Company
HQ: Paris
7,435 Employees

What We Do

Born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group, Ayvens is the leading global sustainable mobility player committed to making life and business flow better. By bringing together complementary capabilities and expertise built over decades, our legacy companies saw an opportunity to reimagine mobility as we know it, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals. With more than 14,500 employees across 42 countries, 3.4 million vehicles and the world’s largest multi-brand EV fleet, we’re leveraging our unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector. Ayvens. Better with every move.

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